D

DFI Retail Group

Asian retailer operating extensive multi-market stores

Customer Relations Co-worker

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeHong KongIn-person

About the Job

Requirements

  • Demonstrate maturity, initiative, and a customer-first service attitude.
  • Enjoy communicating with people and value teamwork.
  • Have enthusiasm for the home furnishings industry.
  • Speak fluent Cantonese and basic English.
  • Have Form 3 education or above.
  • Have enthusiasm for the retail industry.

Responsibilities

  • Ensure shopping tools are available on the sales floor and replenish them regularly to provide a good customer shopping experience.
  • Encourage customers to visit IKEA again.
  • Welcome and guide customers at the entrance and distribute shopping bags or promotional leaflets.
  • Understand customer needs and answer enquiries.
  • Process customer payments, returns, and exchanges.

About the Company

DFI Retail Group

Asian retailer operating extensive multi-market stores

DFI Retail Group is a large Asian retailer operating about 7,580 outlets across 12 markets, with a portfolio across health and beauty, convenience, food, home furnishings and restaurants. It runs extensive store networks and efficient supply chains to deliver everyday consumer goods and services to customers. Its products are sold through its own stores and associated brands, supported by a wide logistics network to ensure availability and value. The group stands out from competitors through its size and scale in Asia, a diversified brand portfolio, a strong parent backing as part of the Jardine Matheson Group, and a strategic focus on providing quality, value and service across multiple everyday categories. Its goal is to Sustainably Serve Asia for Generations with Everyday Moments, aiming to meet daily consumer needs while emphasizing sustainable practices and long-term customer value.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Hong Kong
Founded
1886

Recently Posted Jobs

Explore more opportunities at DFI Retail Group

See more jobs