Key Holder
Herschel Supply
Key Holder
Herschel Supply
Direct-to-consumer bags, luggage, accessories retailer
Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.
Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.
Putting yourself out there isn’t easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you’re headed, we’re here to help you pack your future with possibilities.
So, come along for the ride, get inspired and Put Yourself Out There.
ABOUT YOUR NEW ROLE
We’re looking for a natural leader and strong connector to join the Herschel Supply Co. Banff Store crew as a full-time Key Holder. This role is a step up from Sales Associate, with added responsibility for leading the floor, supporting daily operations, and keeping the vibe high when store management is away. You’ll set the tone on shift, coach team members, and ensure every customer leaves with a standout Herschel experience. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in bringing our brand to life in-store, while helping the team succeed together. Please do not apply unless you are already living locally.
A DAY IN THE LIFE
At Herschel, every day brings something new - and as a Key Holder, you’re right at the center of it all. You’ll balance customer experience, sales, and team leadership, making sure the store runs smoothly and the energy stays high.
Here’s what your day might look like:
ABOUT YOU
AVAILABILITY
Full time Key Holders are expected to work 25-40 hours per week, with flexibility to work opening and closing shifts, evenings, weekends, holidays, and special events. Availability on at least one full weekend day is required. Part time is 24 hours or less.
WAGE BAND
$19.50 - $20.75 per hour depending on experience
We’re committed to creating a workspace that is safe, secure, inclusive and enjoyable for all. Stemming from our core values and initiating dialogue around our programs, we aim to empower everyone to share their individual voices and experiences. It’s with this openness that we are able to expand our view of who we are as individuals, and what we can do in our careers at Herschel.
At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees’ age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.
Herschel Supply welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the interview process, just let us know and we’ll work with you to ensure you’re supported.
Direct-to-consumer bags, luggage, accessories retailer
Herschel Supply Co. makes durable bags, hardshell luggage, and accessories for travel and everyday use. It sells directly to consumers through its website and authorized retailers, which helps control brand, pricing, and customer experience. The products come with a Limited Lifetime Warranty that covers material and manufacturing defects for the original purchaser’s lifetime, and a return policy offering free exchanges and store credit, with a $5 fee for refunded items. The company focuses on quality and style to become a trusted source for carry gear and accessories.
Explore more opportunities at Herschel Supply