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HUB International

Global insurance brokerage and risk management

Property & Casualty Claims Advocate 2

Full-Time
$80k - $95k
Senior
Fresno, CA, USA+1 moreMore locations: Sacramento, CA, USA
Hybrid
InsuranceClaims Adjudication

About the job

Requirements
  • A high school diploma or GED is required.
  • Five to seven years of property and casualty claims adjustment experience, preferably in a brokerage, or an equivalent combination of education and experience is required.
  • A Property and Casualty license is required.
  • Proficiency in the claim adjustment process for property, casualty, auto, cyber, and professional errors and omissions claims is required.
  • Computer skills, including Microsoft Office Suite, Outlook, and agency management systems, are required.
  • The role requires the ability to identify complex problems, review related information, develop and evaluate options, and implement solutions.
  • The role requires the ability to use logic and reasoning to assess the strengths and weaknesses of alternative solutions, conclusions, or approaches.
  • The role requires the ability to prioritize and organize multiple tasks and responsibilities to complete assignments on time and accurately.
  • The role requires the ability to communicate professionally, orally and in writing, with internal and external customers.
  • The role requires the ability to develop and maintain client relationships and work effectively with insurance and service vendors to meet client needs.
  • The role requires the ability to respond to customer needs, solicit feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.
  • The role requires the ability to work effectively with a team and coach others in developing their skills and abilities.
  • The role requires the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Responsibilities
  • Provide ongoing claims advocacy, including detailed analysis, interpretation, consultation, and negotiation concerning coverage and reserves.
  • Prepare and present periodic claim reviews to clients.
  • Prepare coverage arguments to advocate for clients and support coverage positions.
  • Assist in selecting third-party administrators and insurance carriers.
  • Ensure client questions and concerns are addressed by the claims department or third-party administrator.
  • Interact periodically with clients by telephone and in person to deliver and gather information.
  • Negotiate plans of action and reserve reductions with insurers.
  • Assist producers in conducting claims discussions with clients and carriers.
  • Analyze loss history to identify risk-reduction strategies for producers.
  • Attend sales presentations or renewal visits to present claims, risk-reduction programs, or loss information to insureds.
  • Implement corrections of carrier errors.
  • Maintain working knowledge of policy coverage and its application to property and casualty claims.
  • Maintain accurate, organized claim files by documenting conversations with clients and carrier representatives, updating HUB and agency management systems, and ensuring data accuracy.
  • Stay informed about insurance-industry changes and other external conditions that may affect clients, make appropriate recommendations in response, and attend related continuing-education training and courses.
  • Access and use claims-related carrier online systems.
  • Perform other duties and projects as assigned.
Desired Qualifications
  • Brokerage experience is preferred.

About the company

H

HUB International

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Website

HUB International is a global insurance brokerage offering property and casualty, life and health, employee benefits, investment services, and risk management. It connects clients with insurance carriers and financial partners through a network of local offices, tailoring coverage and managing programs across various industries. Its decentralized model acquires and integrates many local brokerages, combining local expertise with global resources to provide personalized solutions and broad geographic reach. The company’s goal is to help clients protect people, property, and earnings by delivering integrated insurance, benefits, and risk-management solutions through a scalable growth-focused platform.

Company Size

10,001+

Company Stage

IPO

Headquarters

Chicago, IL

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 26, 2026 confidential IPO filing opened access to permanent capital.
  • September 28, 2026 rebrand positions HUB for larger clients and AI search discovery.
  • June 8, 2026 AI sales innovation hire and February 25, 2026 Claude rollout boost productivity.

What critics are saying

  • August 11, 2026: Hub sued Justin Sorensen and Alliant over client poaching.
  • June 18, 2025: Hub agreed to a $4.65 million data-breach settlement.
  • A failed 2027 IPO or debt-heavy rollup would expose valuation and integration strain.

What makes HUB International unique

  • 600 acquisitions built a 21,000-person platform across 700 North American offices.
  • VIU by HUB serves embedded insurance across 200+ partners in Canada and the U.S.
  • Marc Cohen's team now spans brokerage, retirement, wealth, benefits, and AI-enabled distribution.

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Benefits

  • Health Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Wellness Program
  • 401(k) Retirement Plan
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training Programs

Growth & Insights and Company News

6 month growth

14%

1 year growth

15%

2 year growth

15%
Newcom Media Inc.
Oct 30th, 2026
Why some Canadian companies are bringing captive risks home to Alberta.

Why some Canadian companies are bringing captive risks home to Alberta. Why some Canadian companies are moving captive insurance risks from offshore jurisdictions to Alberta, with potential premium and tax savings By Sonia Sache | October 30, 2026 | Last updated on October 30, 2026 Alberta's captive insurance framework is attracting Canadian companies looking to insure domestic risks onshore rather than offshore, a Hub International senior exec told Canadian Underwriter at the 2026 RIMS Canada Conference in Québec City. "They're open for business. They're very lenient in terms of the legislation, and so that's why there's a huge draw now to Alberta for Canadian risks," said Angela Iannetta, Hub's senior vice-president of alternative risk solutions. Surety and tax. Iannetta described a client whose captive covers commercial general liability, auto, and surety, among other risks. Initially, the client couldn't set up a captive to insure a surety program, but Alberta's rules now allow it. "It has saved the client a substantial amount of premium dollars by being able to participate in their own surety program in Alberta," Iannetta said. "There is a material difference between being offshore versus onshore from a tax perspective," she added, saying that moving the client's Canadian risks back to Canada has also saved it in taxes. Historically, British Columbia's captive insurance rules made it difficult for some companies to establish captives there, Iannetta said. "They had a lot of restrictions within their legislation that just made it very difficult for companies to set up shop there, which is why they would typically just go offshore," she said. It's a common misconception that going offshore means tax evasion, she said. "Canadian companies are always taxed whether you're offshore or onshore, and that's actually one of the reasons why they're redomiciling the Canadian risks. Because the tax they're paying on their Canadian risk offshore is substantially more punitive than being onshore," she said. Under the foreign accrual property income (FAPI) rules in the Income Tax Act, income earned by a Canadian-controlled offshore captive, such as one in Barbados, from insuring Canadian risks is generally taxed annually in Canada in the parent company's hands, regardless of the offshore jurisdiction's lower tax rate. Not just a hard-market tool. Iannetta said captives are no longer something companies set up only when commercial premiums are expensive. "We're in a soft market now, and I'm still working with companies to incorporate captives," she said. In a soft market, she said, companies may change which risks they put into a captive rather than shut it down. In just over 23 years in the field, Iannetta said she has not seen a company close its captive simply because commercial insurance rates softened. Changes in ownership or a new CFO's approach to risk can prompt companies to reconsider their captives, she said. Which risks and which companies. Property, commercial general liability, auto, and workers' compensation are still the most common captive risks, Iannetta said, but companies are adding cyber, trade credit, and tax liability. Snow, ice and sub-zero temperatures are hallmarks of the Canadian winter. The winter season presents challenges for homeowners across the country. Small and mid-sized companies in similar industries are forming association captives under Alberta's legislation, she said. Many companies assume captives are suitable only for Fortune 500-sized businesses, Iannetta said. But "captives can fit for a lot of different companies in different and diverse industries and sizes." What CFOs ask. CFOs want to know the volatility of the exposure they would take on, how much risk they would face in a worst-case scenario, and how captive reserves could help with tax deferral, said Iannetta, who spoke on a RIMS Canada panel about positioning captives as a CFO-level strategy. "It's more about, 'How does this vehicle actually help us optimize our total cost of risk as well as our tax?'" Companies whose loss experience is better than the industry average, or that pay a substantial amount in premiums, should do a high-level assessment to see whether a full feasibility study makes sense, she said... Sonia Sache Sonia is an award-winning multimedia journalist, producer TV personality and content strategist with more than a decade of experience across television, radio, digital media, and communications.

World Today News
Oct 5th, 2026
HUB International begins acquisition of Solomon Agency Corp. - World Today News

New York-based Solomon Agency Corp. has begun merger and acquisition procedures with HUB International, marking a major consolidation move in the eastern

Business Insurance
Sep 29th, 2026
Hub unit fails to overturn $6.6 million microcaptive tax penalty.

Hub unit fails to overturn $6.6 million microcaptive tax penalty. * by Richard Sine A Hub International subsidiary has lost its bid to overturn a $6.6 million IRS fraud penalty tied to its use of a microcaptive insurance arrangement, after a federal judge rejected its claim that its right to a trial was unfairly burdened. The decision, in HDH Group, Inc. v. United States of America, was issued Monday by the U.S. District Court for the Western District of Pennsylvania. A microcaptive is a small, affiliated insurance company that a business sets up to insure risks it can't easily cover through the standard market. The arrangement can carry tax benefits, but the IRS has long treated many microcaptives as vehicles for disguised tax shelters. The IRS audited HDH's captive program in 2015 and, in 2023, assessed $6.6 million in penalties against the company for tax years 2013 through 2018 under a statute that punishes people who organize or sell interests in abusive tax shelters. HDH paid roughly $989,000, the minimum 15% required to challenge the penalty in court, and sued for a refund, arguing the assessment violated its Seventh Amendment right to a jury trial. Judge William S. Stickman IV had already rejected that argument once, last September, but agreed to revisit it after the U.S. Supreme Court ruled in a related case, FCC v. AT&T. In that case, handed down in June, the Court upheld an earlier decision on when agencies can impose fines without a jury. HDH also argued for the first time that requiring it to prepay 15% of the penalty before suing improperly burdened its right to a jury trial. Judge Stickman rejected both arguments again. He found the statute doesn't deny HDH a jury since it allows a full "de novo" trial in district court. "The IRS's fact findings have been rendered irrelevant by HDH's filing of this action, and they have no bearing on these proceedings," the judge wrote. On the prepayment question, the judge reasoned that 18th-century common law often required a defendant to post security before trial, making the 15% prepayment rule a reasonable modern analog. "The critical question," he wrote, "is whether a member of the generation that framed and ratified the Seventh Amendment would view the requirement that HDH pay fifteen percent of the amount the IRS claims it owes as effectively depriving HDH of its right to a jury trial. The answer to this question is no." The judge denied HDH's motions to dismiss the government's counterclaim and for summary judgment, setting the case on a course for a jury trial. September 29, 2026

Wealth Management
Sep 28th, 2026
Insurer and wealth manager HUB rebrands ahead of planned IPO.

Insurer and wealth manager HUB rebrands ahead of planned IPO. Hub's rebrand aims to elevate its $207 billion workplace and individual wealth division in the marketplace, as well as its insurance and employee benefits services. Alex Ortolani, Senior Reporter, Wealth Management September 28, 2026 Want a quick summary? Hub International, an insurance brokerage and financial services firm based in Chicago, announced its first brand refresh in 10 years on the heels of filing papers for an initial public offering in late June. Hub is an insurance aggregator that has built a workplace retirement and wealth division with about $208 billion in assets under management and advisement, including $38 billion in individual wealth, according to its most recent filings. The firm said the brand refresh was to reflect its size and scale after completing more than 600 acquisitions and adding services and capabilities. Hub is majority-owned by private equity firm Hellman & Friedman, which took a stake in 2013, with minority backing from firms including Leonard Green & Partners, Altas Partners and recent investors T. Rowe Price Investment Management, Alpha Wave Global and Singaporean state-owned investment firm Temasek. When the latter three took a minority stake in the firm in May, 2025, Hub pegged its value at $29 billion. Hub's rebrand includes the brand signature "For every ambition," paired with a redesigned look and the website HUBInternational.com. The work was led by Chief Marketing Officer Ellina Shinnick, and drew on interviews with clients, prospects, focus groups, employees, firm leadership, carriers and banking partners, newly acquired firms, and an "audit of the macro dynamics shaping the requirements" of clients, according to the announcement. "Clients expect more foresight, more technology and (artificial intelligence)-infused resources, and more specialized expertise than they did even five years ago," President and CEO Marc Cohen said in a statement. "In the complex, high-stakes work we do, they also want a broker who knows them, is never out of reach, stays with them all the way through a claim or crisis till they achieve their goals." Hub declined to comment on any connection between the rebrand and its Form S-1, or proposed IPO filing, with the Securities and Exchange Commission. "Hub expects to use the proceeds from the offering for general corporate purposes, which may include the repayment of indebtedness," the firm wrote in a release regarding the filing. A public offering by Hub would put it among a few other publicly listed insurance firms with wealth practices, including Arthur J. Gallagher & Co., Marsh & McLennan Companies, and Willis Towers Watson. Hub offers institutional and retirement services to organizations and private wealth management services to individuals and families, with securities offered through its own broker/dealer or partner broker/dealers, according to filings. On the insurance side, it offers property and casualty, reinsurance, life and health and employee benefits services. A Hub IPO would give investors a chance to consider a wealth management business with hundreds of billions in client assets, with no other large RIA, at least publicly, poised to go public. Currently, the public markets have access to investments in the wirehouses and broker/dealers such as Ameriprise, LPL Financial, Raymond James and Stifel Financial. Hub had been listed on the Toronto Stock Exchange and the New York Stock Exchange before being taken private by Apax Partners and Morgan Stanley in 2007. Since the firm's last brand refresh in 2016, it has grown to more than 21,000 employees across more than 700 offices, according to its website. Along with a new look, Hub said its new website will get "clients and prospects to the right specialist and expertise faster and is built on modern architecture designed for how clients, and increasingly AI-powered search tools, find and evaluate a broker." Senior Reporter, Wealth Management Alex Ortolani is a New York-based senior reporter with Wealth Management with a focus on deals, moves and trends in the registered investment advisor space. In addition to financial and business reporting, he has worked in media relations and corporate communications for tech firms and Fortune 500 companies.

Business Insurance
Sep 23rd, 2026
Hub names Forchelli executive VP, Mills sales chief.

Hub names Forchelli executive VP, Mills sales chief. * by Claire Wilkinson Hub International on Wednesday named Andrew Forchelli executive vice president and Carol Mills chief sales officer of the brokerage and appointed two executives to regional leadership roles, effective Jan. 1, 2027. Mr. Forchelli will continue as president of Hub California and will oversee Hub's personal lines and high net worth, retirement and private wealth, U.S. employee benefits and chief sales officer function in the expanded role. He will report to Hub President and CEO Marc Cohen. Mr. Forchelli has been a member of Hub's executive management team since Jan. 1. He joined Hub through its acquisition of GNW Evergreen 13 years ago. Ms. Mills will continue as CEO of Hub Coastal in Canada and will lead Hub's national sales strategy, overseeing its sales enablement and sales training teams in the expanded role. Ms. Mills joined Hub in 2008 and has held various leadership roles in employee benefits and sales. She will report to Mr. Forchelli. Billy Hobson was appointed president of Hub's Southern California region, while Tim Geddes was named president of Hub Coastal in Canada. Mr. Hobson joined the brokerage as chief sales officer of Hub Southern California last year. Before that, he was an executive vice president at Brown & Brown. He will report to Mr. Forchelli. Mr. Geddes joined Hub in 2002 and most recently was chief sales officer of Hub Coastal. He will report to Ms. Mills. The appointments are part of Hub's efforts to expand its regional and national operations, Hub said in a statement. Hub reported $4.75 billion in brokerage revenue in 2025, up 10.1% from the prior year. The brokerage in June confidentially filed for a proposed initial public offering. September 23, 2026