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Lowe's

Runs home improvement stores for DIYers and pros

Sales Specialist - Flooring

Retail SalesPosted on Nov 10
Part-timeGrand Junction, CO, USA

About the Job

Requirements

  • High School Diploma or GED.
  • At least 1 year of customer-facing sales experience or 6 months of Lowe's retail experience; if the education requirement is not met, 3 years of external customer-facing sales experience or 18 months of Lowe's retail experience.
  • At least 1 year of sales or customer service experience in a sales environment with required sales goals or metrics.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to stand and sit for prolonged periods.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Obtain sales-related licensure or registration when required by state law.

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
  • Serve as a point of contact for customers and vendors within the department; provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure project completion.
  • Focus on external accounts and outside sales and services when assigned to the Pro Department.
  • Monitor inventory levels to support sales, work with vendors and other stores to find merchandise, and order replacement stock.
  • Perform price reviews according to pricing policies and maintain pricing documentation.
  • Support checkout functions, call buttons, departmental pages, and requests for assistance.
  • Train department associates through on-the-job training on the sales floor and coach around development needs.
  • Complete other assigned duties.

Desired Qualifications

  • At least 1 year of experience completing customer sales orders.
  • At least 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plans.
  • At least 2 years of experience designing customized products for customers using 20/20 or a computer-aided design system.
  • Professional certification related to the department under consideration.
  • Bilingual skills.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Mooresville, NC
Founded
1946

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