National Account Manager - Canada

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction.

Duties and Responsibilities of the Position:

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high quality analysis consistently.
• Perform other duties as needed. 

Required Experience and Education:

• Bachelor’s degree in a related field or equivalent education and/or experience.       
• 4-6 years’ relevant experience or equivalent education and/or experience.       
• 2+ years’ experience in account management or field sales preferred.

Competencies: 

• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Strong presentation skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information: 

Disclaimer: The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company RRSP, Employee Purchase Discount, and Tuition Reimbursement.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.