Team Member - Quality Assurance

• Essential Functions:
  Performs safety inspection of equipment prior to use; handles and operates equipment and tools safely
• Works safely while performing tasks and using equipment (e.g., uses proper lifting techniques for handling product, warns other associates when moving into high traffic path, maintains safety zone around equipment)
• Researches and resolves inventory discrepancies
• Reports inventory gain or loss over a certain threshold into a database (i.e., holding account)
• Audits processes across the facility to ensure correct process is being utilized and records inaccuracies in a database and reports to QA Supervisor
• Audits receiving packets daily/weekly to ensure all information is correct and free of discrepancies
• Performs scheduled cycle count of product in the facility; performs recount of product when inventory differences occur
• Reviews damages and repackages inventory
• Works closely with Supervisors and associates to correct errors within current shift
• Researches and resolves cancelled picks, picks on hold, and LTSU’s
• Monitors, inputs and adjusts Bulk Distribution Center (BDC)/Appliance Distribution Center (ADC) inventory per inbound deliveries, cycle counts, damages, and discrepancies utilizing Corporate Host System
• Researches and monitors BDC/ADC shrink (holding account) daily
• Responds to store calls and emails regarding delivery questions, claims, damages and discrepancies
• Processes damaged product upon inbound receipt and works with Vendor for credit or return of product
• Manages the Import Carrier/Vendor damage and works with Port Inspection Team on resolution
• Completes Hazmat processing, documentation and storage
• Maintains and communicates Salvage product documentation and pick up
• Documents and communicates with Vendors any Appliance Damaged and Refused inbound product; arranges pickup of product by vendors
• Processes all inhouse damages
• Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary
• 
  Minimum Requirements:
  •High School or GED
  •2 years’ experience in quality assurance and distribution center operations
  •Basic math and reading comprehension skills
  •Basic computer skills including a working knowledge of Microsoft Office
  •Experience with software applications such as Excel, Access, and WMS
  •Experience using troubleshooting processes to resolve problems
  
  Preferences:
  • Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time

Pay Range: $20.65 - $25.40 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

• Health, Dental and Vision insurance

• Life and Disability insurance

• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

• Flexible spending and health savings accounts

• 401(k) Retirement account with company match

• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs

• Education support programs, including tuition assistance and trade skills scholarships

• Business Travel Accident insurance

• Maternity and Parental leave

• Adoption assistance

• Lowe's Associate Discount and broad discount platform

• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.  

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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.