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Five9

Cloud-based contact center software provider

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • Work experience in a lead-generation setting is required.
  • High-caliber cold-calling skills are required.
  • Familiarity with common office software and customer relationship management software is required.
  • A proven track record of achieving corporate quotas and goals is required.
  • Ability to handle objections and educate prospects in a consultative manner is required.
  • Demonstrated curiosity, resourcefulness, motivation, and initiative are required.
  • Professional business acumen, strong communication skills, presence, and confidence are required.
  • Ability to accept and contribute new ideas and work as part of a team is required.
  • Excellent time management, multitasking, and prioritization skills are required.

Responsibilities

  • Qualify outbound leads from Marketing and convert them into sales opportunities.
  • Meet quotas for qualified sales opportunities for Five9's field sales team.
  • Make 50–80 calls per day and provide additional touch points by email.
  • Process leads promptly and assign the appropriate disposition.
  • Qualify prospects based on Fit, Budget, Authority, Need, and Time criteria, and gather critical sales intelligence.
  • Deliver consistently against quota despite imperfect systems and processes.
  • Initiate relationships and develop rapport with prospects by anticipating their needs and understanding their unique customer environments.
  • Articulate the Five9 value proposition effectively by phone and email.
  • Log activities and intelligence continuously in Salesforce.
  • Provide focused feedback on all aspects of the business, including sales tools, prospect intelligence, and marketing campaign results.
  • Work closely with sales and marketing teams to improve demand-generation processes and best practices.

Desired Qualifications

  • Experience selling enterprise products or services, especially software as a service or other technology, is a plus.

About the Company

Five9

Cloud-based contact center software provider

Five9 provides cloud-based contact center software for inbound and outbound calls. Its platform includes advanced call routing, predictive dialing, IVR self-service, and reporting, all delivered as a subscription in the cloud. It differentiates itself with scalable cloud deployment, strong security, and training options through Five9 University. Its goal is to help organizations of all sizes improve customer service efficiency by managing customer interactions across channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Ramon, CA
Founded
2001

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