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CXG

Advises luxury brands on retail customer experience

Luxury Automotive Experience Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-timeFrankfurt, GermanyNo salary listed

About the Job

Requirements

  • Must be at least 18 years old.
  • Have a good understanding of the automotive industry.
  • Have a passion for automobiles and improving customer service and the retail environment.
  • Enjoy interacting with people.
  • Have a keen eye for discreetly observing and noting different aspects of the shopping experience.
  • Own a car and hold a driver's license.
  • Be able to provide unbiased, honest feedback without personal bias and complete online surveys quickly.

Responsibilities

  • Select assignments that match your interests, preferences, and profile.
  • Experience showroom visits by interacting with product experts, exploring the space, and evaluating service with a trained eye for luxury.
  • Observe the atmosphere, service level, digital and in-store interactions, follow-up communication, and the overall customer journey.
  • Submit honest, professional feedback through structured questionnaires on the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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