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Orrick

Global law firm serving tech sectors

BD Support Senior Manager

Marketing Generalist & ManagementUpdated on Nov 10
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years of marketing or business development experience; experience in a legal or professional services environment is preferred.
  • At least 3 years of experience managing teams, including managers or team leads.
  • A four-year college degree or equivalent experience is required; an MBA is preferred.
  • Ability to lead people with sound judgment and a growth mindset, and to build and manage a cohesive, high-performing team.
  • Ability to build trusted relationships with colleagues and stakeholders across business development, understand department-wide priorities, and identify where the central team can add the most value.
  • High proficiency in Microsoft Office applications and experience with firm business development systems, or the ability to learn them, as well as the ability to navigate online platforms and databases.

Responsibilities

  • Directly manage the team, emphasizing performance management, engagement, and accountability.
  • Build a culture of professionalism, trust, and high performance by setting and enforcing clear expectations.
  • Conduct regular one-on-ones, team meetings, and coaching conversations, and deliver direct, timely, and candid feedback.
  • Develop and retain talent through intentional coaching, a structured training program covering technical business development skills and broader professional skills, and succession planning.
  • Partner with Human Resources on recruiting, onboarding, performance counseling, and employee relations matters.
  • Serve as a steady, credible leader within the team and across business development and the partnership.
  • Act as a visible, hands-on leader, stepping in alongside the team when needed to model standards and unblock work.
  • Use emotional intelligence and sound judgment to resolve complex people issues.
  • Translate business development department and firm initiatives into clear, actionable expectations for the team.
  • Partner with Business Development Operations on operational planning and intake, allocating requests through workflow tools and systems, including ServiceNow or equivalent, so resources are assigned appropriately and work is prioritized and delivered to a high standard.
  • Monitor workload distribution, capacity, utilization, and overtime, making real-time adjustments to support sustainability and consistent service.
  • Serve as the escalation point for team members, attorneys, and business development stakeholders on people and service issues, addressing concerns promptly and constructively.
  • Staff and oversee special projects, ensuring clarity of scope, deadlines, and accountability.
  • Collaborate across business development teams to ensure smooth handoffs and aligned execution.
  • Establish and monitor key performance indicators covering service delivery, workload, skill development, and team health.
  • Use data to assess workload trends, performance, and capability gaps, and act on the findings.
  • Prepare clear, actionable updates for senior leadership that translate data into decisions.
  • Apply sound financial and operational judgment, including expense and overtime management.
  • Implement pragmatic improvements that balance efficiency with people impact.
  • Capture and share best practices across the team, ensuring consistent standards, templates, and approaches to recurring workstreams such as pitches, credentials, directory submissions, and events.
  • Champion artificial intelligence and other technology-enabled tools that improve the quality, speed, or consistency of business development support; evaluate emerging tools and train the team on new processes, systems, and ways of working.
  • Perform other ad hoc duties as required.

Desired Qualifications

  • Experience in a legal or professional services environment.
  • An MBA.

About the Company

Orrick

Global law firm serving tech sectors

Orrick is a global law firm that serves clients across four main sectors—Technology & Innovation, Energy & Infrastructure, Finance, and Life Sciences & HealthTech. It provides legal services on transactions, litigation, and compliance, using teams in 25+ markets to deliver forward-looking, pragmatic advice. The firm differentiates itself through consistent quality, teamwork, value, and a commitment to innovation in its processes and client service, while focusing on attracting and inspiring top legal talent. Its goal is to help leading companies and entrants navigate complex legal challenges by offering specialized expertise with a wide geographic and sector reach.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$84.6M
Headquarters
San Francisco, CA
Founded
1863

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