Rosewood Hotel Group

Global luxury hotel management and brands

Food Runner

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeSanta Barbara, CA, USAIn-person

About the Job

Requirements

A minimum of one year of Front of House experience is required, preferably in a fine dining venue.
Must have excellent knowledge of dining room and service procedures and functions.
Must be well organized and able to work with people.
Must have outstanding coordination and multitasking abilities.
Must have open availability to work evenings, weekends, and holidays.
Must have excellent written and verbal communication skills.
Must be able to work cohesively in a team-first environment.
Must be able to maintain composure and stay focused.
Must be able to work well under pressure in a fast-paced environment.
Must have a service orientation and actively look for ways to help others.
Must present professionally and maintain a positive attitude.
Must hold a current and valid Food Handler Certification.
Must hold a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control Server ID.
Must be at least 21 years of age to pour alcoholic beverages.
Must keep confidential information concerning the company, guests, and associates confidential and not disclose it outside the company, guests, and associates unless otherwise stated.

Responsibilities

Work in close cooperation with the chef, Front of House Management, and servers in guest service, including organizing, expediting, and delivering food orders, as well as other management-indicated functions.
Provide fast, friendly, professional, and responsive customer service.
Ensure dishes are delivered with accurate presentation, temperature, and sauce.
Maintain knowledge of and comply with departmental policies, service procedures, and standards.
Maintain knowledge of table, seat, and station numbers, room capacity, hours of operation, proper table setup, and restaurant dress code.
Ensure the efficient flow of orders from servers to the kitchen.
Gauge diners’ meal pace, ensure tickets are fired at the appropriate time, and alert management to high times.
Provide guests with an enjoyable and expertly served dining experience that conforms to standards for quality, professionalism, and friendliness.
Anticipate and serve guests’ requirements before requests are made or necessary.
Serve and clear food and beverage items unobtrusively and professionally.
Maintain a thorough understanding and knowledge of menus, food, food preparation and styles, and tableside serving techniques.
Serve and present food clearly, concisely, and professionally.
Maintain a thorough and complete understanding of restaurant health and safety rules.
Communicate customer orders clearly.
Complete assigned opening and closing side work and set tables and stations according to standards.
Perform other job-related duties as assigned.

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional Food Runner. The Food Runner will work in close cooperation with the Chef, Front of House Management, and Servers in every aspect of guest service, including organizing, expediting, and delivering food orders, as well as other functions indicated by management. The Food Runner will provide fast, friendly, professional, and responsive customer service.

Essential Job Functions:

Ensure all dishes are delivered with accurate presentation, temperature, and sauce.
Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant.
Ensure the efficient flow of orders from the servers to the kitchen.
Proactively gauge diners’ meal pace, ensure tickets are fired at the appropriate time, and alert management to any high times.
The ability to offer guests of the restaurant an enjoyable, expertly served dining experience conforming to the standards of excellence for quality, professionalism, and friendliness.
The ability to anticipate and service guests' requirements before requests are made or necessary.
The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
A thorough understanding and knowledge of all menus, food, food preparation and styles, and tableside serving techniques.
The ability to serve and present food clearly, concisely, and professionally.
A thorough and complete understanding of health and safety rules in a restaurant.
The ability to communicate customer orders clearly.
Complete opening and closing side-work as assigned and set all tables and stations according to standard.
Performs other job-related duties as assigned.

Required Experience:

Minimum 1 year Front of House experience, preferably in a fine dining venue.
Must have excellent knowledge of dining room and service procedures and functions.
Well-organized and able to work with people.
Outstanding coordination and multi-tasking abilities.
Open availability; must be able to work evenings, weekends, and holidays

Knowledge, Skills, & Abilities:

Excellent written and verbal communication skills.
Well organized and able to work cohesively in a team-first environment.
Outstanding coordination, organization, and multi-tasking abilities.
Ability to maintain composure and stay focused.
Ability to work well under pressure in a fast-paced environment.
Must possess a service orientation – actively looking for ways to help others.
Professional presentation and positive attitude.

Other Requirements:

Must have a current and valid Food Handler Certification.

Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.

Minimum 21 years of age to pour alcoholic beverages.

Confidentiality: While working for the company, there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.

The pay scale for this position is $16.90/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.

About the Company

Rosewood Hotel Group

Global luxury hotel management and brands

Rosewood Hotel Group operates a global portfolio of luxury hospitality brands, including Rosewood (ultra-luxury), New World Hotels & Resorts (upper-upscale), Asaya (integrated wellness), and Carlyle & Co. (private members club). It manages about 60 properties across 26 countries, with more than 30 new properties in development. The company runs high-end hotels and wellness and private club experiences, delivering guest stays and curated programs that reflect local culture and place. Its approach centers on Relationship Hospitality—genuine, heartfelt interactions—and integrating the story and geography of each destination into its experiences, supported by a commitment to DEI and positive community impact. The goal is to create a future where people and places enrich one another, to make meaningful, lasting relationships with guests and destinations, and to expand its global footprint while honoring local culture and advancing positive impact.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2016

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