Lead QA Engineer

Lead QA Engineer (Bangor / All UK)

Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at www.trustpayments.com.

Trust Payments has an exciting opportunity for a Lead QA Engineer to join their team.

Location: Remote - Bangor / All UK
Salary: Competitive + Benefits

How will you make an impact in this role?

We are looking for a highly skilled and experienced Lead QA Engineer who combines strong technical expertise with proven leadership capability. The successful candidate will have solid, hands-on experience across DevOps practices, web services and API automation testing, and UI testing, in agile environment without using any AI tools, also with a clear understanding of the differences between tools and frameworks and the confidence to apply them effectively. Beyond technical ability, this role demands substantial Lead QA experience, including writing test code and performing test activities on a daily basis, whilst guiding and developing a team. The ideal candidate will be comfortable working within a cross-functional team at the service level, conducting deep-dive investigations and navigating complex challenges. We are looking for someone equally confident contributing hands-on as they are providing direction and leadership, with the experience to make a genuine impact across the quality function.

The Role:

• Developing and maintaining automated tests for Services & UI using tools such as Selenium
• Writing automated tests using a BDD framework with tools such as Cucumber
• Applying design principles to write clean, maintainable test code
• Developing test solutions in Java and/or Python
• Working effectively within a CI/CD pipeline environment
• Contributing to the continuous improvement of processes, tools, methodologies, and overall product quality
• Leading a team of mid and senior-level QA engineers
• Designing and implementing QA automation architecture following best practices to ensure efficient code quality
• Working closely with developers, product teams, and BAs to define and develop effective test solutions
• Defining and implementing test automation processes and best practices
• Ensuring defects are raised in accordance with the defect management process using tools such as Jira
• Raising test automation compliance issues to the test manager
• Developing and maintaining automated functional and regression tests in line with defined scripting standards
• Applying a thorough understanding of the software product development lifecycle and test processes

What We Expect of You, Day To Day:

• Mentoring team members and guiding them towards best practices
• Providing effective QA solutions and supporting their implementation
• Maintaining and improving the automated test framework
• Creating new automated tests and investigating test failures
• Triaging discovered defects with the product owner and team
• Writing automated tests following the BDD framework and contributing to unit-level test guidance for developers
• Investigating defects reported by stakeholders and end users, supporting root cause analysis and resolution
• Performing manual and exploratory testing on new features
• Collaborating with the team to sign off on the quality of new releases following the Agile release pattern
• Attending retrospectives and workshops to support continual improvement
• Defining and adding new test cases to automated test packs, capturing results and defects
• Understanding business requirements to define test plans with continuous review of scope and testability
• Providing test estimations and testing approaches to the product owner and team

Qualifications

• Highly motivated and committed, with a professional and positive approach
• Able to work independently and collaboratively, with a commitment to supporting and mentoring colleagues
• Experience with API testing frameworks such as REST Assured
• Proficient in Java and/or Python
• Experience using Cucumber to write test cases in feature files using Gherkin language
• Experience with CI tools (Jenkins, GitLab Pipelines) from a testing configuration perspective
• Effective problem-solving skills with attention to thoroughness
• Able to manage multiple priorities and remain organised in a dynamic environment
• Enthusiastic about software test development, with a genuine curiosity about technology and an interest in emerging testing tools and methodologies