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Infobip

Cloud CPaaS for omnichannel communications

Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeShanghai, China

About the Job

Requirements

  • Ability to identify new business opportunities with current leads and clients and prospective new key clients.
  • Ability to sell products and services to high-touch clients and recommend appropriate solutions.
  • Ability to keep the CRM system updated with prospect and client progress.
  • Ability to develop solution proposals encompassing all aspects of an application.
  • Ability to forecast sales, allocate account resources, and develop account strategies and plans.
  • Ability to participate in developing and presenting value propositions.
  • Ability to negotiate pricing and contractual agreements to close sales.
  • Ability to support client relationships, account health, and account acquisition activity.
  • Ability to work with advanced technical and business skills in a non-routine, complex area.

Responsibilities

  • Sell a subset of products or services directly or through partners to customers on a provided target account list in the designated geographical territory.
  • Develop solution proposals encompassing all aspects of the application.
  • Manage sales through forecasting, account resource allocation, account strategy, and planning.
  • Participate in the development, presentation, and sale of a value proposition.
  • Negotiate pricing and contractual agreements to close sales.
  • Support end-to-end client relationships during the first 12 rolling months, including net revenue retention, cross-selling, upselling, and acquisitions.
  • Maintain account acquisition activity throughout the first 12 months following service acquisition.
  • Build and maintain strong client relationships, serve as a trusted partner, and maintain account health.
  • Provide direction and mentoring to others as an individual contributor and team member.
  • Work on non-routine and very complex matters involving advanced technical and business skills in the area of specialization.

About the Company

Infobip

Cloud CPaaS for omnichannel communications

Infobip provides a cloud communications platform (CPaaS) that lets enterprises connect with customers across the full journey using omnichannel messaging, voice, email, push notifications, and chat through channels like SMS, WhatsApp, RCS, and more via APIs and SDKs. Its products let developers add communications directly to apps and workflows, and it also offers contact center software, authentication, fraud prevention, and AI-powered conversational tools, including CXOP and AgentOS introduced in 2025. The company differentiates itself with a global network of telecom connections and direct operator links, a reach of billions of devices in 190+ countries, and industry recognition as a leading CPaaS provider. Its goal is to help customers build connected, scalable experiences by programmatically integrating communications into their applications and customer journeys.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Vodnjan, Croatia
Founded
2006

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