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Unisys

Global IT services, cloud, cybersecurity, analytics

Field Support Engineer

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeRemote in MexicoNo salary listedRemote

About the Job

Requirements

  • A high school diploma or GED is required.
  • Technical certification or an Associate degree may be required.
  • Generally, 1–2 years of experience in the area of responsibility is required.

Responsibilities

  • Serve as Field Engineer for specific clients and/or products and applications, including technology kiosks and desks.
  • Provide software, hardware, and networking support for desktops, laptops, servers, network devices, AV rooms, and other networked devices.
  • Install and maintain PCs and associated software, networks, servers, peripherals, and other networked devices.
  • Support network products from operational and maintenance perspectives, including preventive maintenance activities.
  • Perform installs, moves, adds, and changes as required.
  • Test and certify PCs, networks, servers, and client-approved applications.
  • Follow up on problems or escalations.
  • Meet SLA requirements and ensure client satisfaction in all interactions.

About the Company

Unisys

Global IT services, cloud, cybersecurity, analytics

Unisys provides IT services and solutions to businesses and governments, focusing on digital transformation, cloud services, cybersecurity, and data analytics. Solutions are delivered through tailored consulting, managed services, and the sale of proprietary software and hardware to modernize operations, secure IT, and extract insights from data. The company differentiates itself by serving heavily regulated industries with strong security frameworks and by emphasizing ethical technology deployment, supported by thought leadership on topics like blockchain and low-code development. Its goal is to help organizations navigate digital transformation safely, efficiently, and responsibly while driving innovation.

Company size
1-10
Company stage
IPO
Headquarters
Bethel Township, Pennsylvania
Founded
1984

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