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Hilton Worldwide

Global hotel operator of branded properties

Guest Service Agent

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeTürkiyeNo salary listedIn-person

About the Job

Requirements

  • Hold a Class B driver's license.
  • Be able to actively speak English.
  • Have at least one year of experience in a similar position.
  • Be attentive to guest satisfaction.
  • Have strong communication skills.
  • Be suited to teamwork.
  • Be able to work shifts.
  • Pay attention to hygiene rules.

Responsibilities

  • Welcome guests warmly and in a friendly manner.
  • Provide guests with high-quality service.
  • Handle guest check-in and check-out procedures.
  • Direct guests to their rooms.
  • Ensure guest satisfaction and resolve potential complaints.
  • Work in coordination with teammates.

Desired Qualifications

  • Preferably have education in tourism and hospitality.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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