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Mercer University

Private university in Macon, GA

System Manager Assistant

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Part-timeAtlanta, GA, USA$20 /hrIn-person

About the Job

Requirements

  • The candidate must be currently enrolled as a student in good academic standing.
  • Preferred majors include Information Technology, Computer Science, Engineering, or related fields.
  • The candidate should have a basic understanding of computer hardware, software, and operating systems.
  • The candidate should be familiar with Microsoft Office and Windows or Mac environments.
  • The candidate must be willing to learn and follow instructions.
  • The position requires strong organizational and communication skills.
  • No prior professional experience is required; previous technology-related work or coursework is a plus.

Responsibilities

  • Assist with monitoring system performance and report issues to IT staff.
  • Help set up, configure, and troubleshoot desktops, printers, and basic network connections.
  • Perform routine maintenance tasks, including updates, backups, and hardware checks.
  • Assist with managing user accounts, resetting passwords, and updating access permissions.
  • Support inventory tracking and organization of IT equipment and supplies.
  • Provide first-level technical support to staff, faculty, or other students as assigned.
  • Help document technical procedures and maintain logs of IT activities.
  • Follow IT policies and maintain data privacy and system security.

Desired Qualifications

  • Previous technology-related work or coursework is a plus.

About the Company

Mercer University

Private university in Macon, GA

Mercer University is a private university headquartered in Macon, Georgia. It offers undergraduate, graduate, and professional programs through schools and colleges in Georgia and online.

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