Tesla

Makes electric cars, robotaxis and grid batteries

Vehicle Readiness & Service Technician

Automotive Mechanical Repair & Maintenance +1Confirmed live in the last 24 hours

Full-timeSouthampton, UKNo salary listed

About the Job

Requirements

Some professional experience performing vehicle service and repairs in automotive, aviation, marine, or a similar industry is required.
Experience in vehicle detailing is required, including practical skill in polishing, buffing, and finishing vehicles. Both service/repair and detailing experience are required.
Prior knowledge of workshop and detailing tools is required.
Relevant certification to perform vehicle repairs in the applicable country is ideal; the employee is expected to self-manage technical development.
Excellent organisational and problem-solving skills are required.
Strong attention to detail is required for condition checks and documentation.
Ability to manage multiple tasks and priorities in a fast-paced environment is required.
Ability to speak and write English and/or the local language well is required.
Ability to explain complex topics simply, clearly, and respectfully is required.
Proficiency in internal business systems is required.
Ability to support others and work toward a common goal is required.
Willingness to learn and grow, and passion for quality control and Tesla's mission, are expected.
A valid driver's licence held for at least 2 years is required.
Willingness to work shifts, including weekends, mornings, and evenings, is required.
Willingness to travel between sites as needed is required.
Eligibility to work in the United Kingdom is required.

Responsibilities

Use Tesla-specific software and advanced tools to repair and maintain Tesla vehicles.
Become proficient in common repairs and perform them autonomously; learn to perform complex repairs.
Complete repairs efficiently while meeting quality and productivity expectations.
Inspect vehicles diligently before return and pre-delivery to ensure repairs are completed correctly the first time.
Carry out technical pre-delivery inspections, including checks of warning lights, interior condition, tyre tread depth, and standard equipment.
Support Certified Pre-Owned operations through vehicle inspections, on-site movements, photography, and preparing vehicles for display or transport.
Detail Tesla vehicles using wet sanding, polishing, buffing, waxing, and related techniques.
Clean vehicles to Tesla standards before delivery and apply protective exterior finishes.
Use hand and power tools and equipment, including buffers, hoses, and vacuums.
Prepare vehicles for delivery by attaching licence plate holders, installing customer accessories, and removing protective plastic.
Manage vehicle arrivals and inventory across multiple locations; safely move and charge vehicles during pre-delivery preparation.
Prepare vehicles for onward transport with keys and documents ready.
Use Tesla proprietary software to log vehicle condition and submit paperwork correctly.
Maintain job equipment through regular inspections, adjustments, and certifications where necessary.
Keep the working environment clean and organised, including moving vehicles when necessary.
Work with the direct team, management, and delivery, service, and used-car operations teams locally and across the region; share support and best practices to improve the used-car and service experience.
Use the in-house training teams' blended learning strategy to develop technical skills and share skills and knowledge with the team.
Prioritise tasks to meet deadlines and deliver high-quality work.
Travel between sites as required to support vehicle readiness and delivery operations.
Perform additional tasks as needed to support business operations.

Desired Qualifications

Experience with paintless dent repair.

Category	Vehicle Service
Location	Southampton
Requisition ID	287049
Type	Full-time

Job Description

At Tesla, our Used Car team is the backbone of Used Car Refurbishment operations, supporting our mission to accelerate the world's transition to sustainable energy.In this Associate S1 role you will make sure every used vehicle is repaired, refurbished, inspected, detailed and ready for a world-class customer delivery. You will combine technical service and repair work with vehicle preparation, detailing and pre-delivery readiness. You will work as part of a wider sales, service, delivery and used-car team, with a one-team mentality.To succeed at Tesla, you must be energetic, highly organised and hard-working. You should have a passion for the brand, the ability to build your technical skills, and the drive to create exceptional customer experiences.We offer: <ul class="tds-list tds-list--unordered"><li>A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success</li><li>The chance to work with innovative technology, advanced tools and software</li><li>Ongoing training and development to help you grow your skills and career</li><li>A competitive compensation and benefits package </li><li>A safe, clean and fun workplace</li></ul>

Job Responsibilities

Service, repair and refurbish

Use Tesla-specific software and advanced tools to carry out repairs and maintenance on all types of Tesla vehicles.
Become proficient at common repairs and carry them out autonomously. Learn to perform complex repairs.
Complete repairs efficiently, aiming to exceed expectations on quality and productivity.

Inspect and ensure quality

Fix it right first time. Inspect vehicles diligently before return and pre-delivery.
Carry out technical pre-delivery inspections, including warning lights, interior condition, tyre tread depth and standard equipment.
Support Certified Pre-Owned (CPO) operations with vehicle inspections, on-site movements, photography, and preparing vehicles for display or transport.

Detail and prepare vehicles

Detail the full range of Tesla vehicles, including wet sand, polish, buffing, wax and related techniques.
Clean vehicles to Tesla's standards before delivery and apply protective finishes to exteriors.
Use hand and power tools and equipment such as buffers, hoses and vacuums.
Make vehicles delivery-ready: licence plate holders attached, customer accessories installed, plastic removed, and so on.

Logistics and inventory

Manage vehicle arrivals and inventory across multiple locations. Safely move and charge vehicles as part of the pre-delivery process.
Prepare vehicles for onward transport, with keys and documents ready.

Systems and documentation

Use Tesla proprietary software to log vehicle condition and make sure paperwork is submitted correctly.

Workplace and equipment

Maintain job equipment through regular inspections, adjustments and certifications where necessary.
Keep the working environment clean and organised, including moving vehicles when necessary.

Collaborate and develop

Work with your direct team, management and wider teams (delivery, service and used-car operations), locally and across the region. Share support and best practice to improve the used car and service experience.
Use our in-house training teams' blended learning strategy to develop your technical skills. Share your own skills and knowledge with the team.
Prioritise tasks to meet deadlines and deliver exceptional quality.
Travel between sites as required to support vehicle readiness and delivery operations.
Perform additional tasks as needed to support business operations.

Job Requirements

Service and repair experience (required): Some professional experience performing vehicle service and repairs in automotive, aviation, marine or a similar industry.
Detailing experience (required): Experienced in vehicle detailing, with strong practical skill in polishing, buffing and finishing vehicles. Both service/repair and detailing experience are required.
Tools: Prior knowledge of workshop and detailing tools.
Qualifications: Ideally, relevant certification to perform vehicle repairs in [country]. You will self-manage your technical development.
Preferred, not required: Experience with paintless dent repair.
Skills: Excellent organisational and problem-solving skills. Strong attention to detail for condition checks and documentation. Ability to manage multiple tasks and priorities in a fast-paced environment.
Communication: You speak and write [English and/or local language] well. You can explain complex topics simply, clearly and respectfully.
Systems: Proficient in internal business systems.
Team and mindset: A team player who supports others and works toward a common goal. Eager to learn and grow. Passionate about quality control and Tesla's mission.
Driving: Valid driver's licence held for 2 years.
Flexibility: Willingness to work shifts to support the team, including weekends, mornings and evenings. Willingness to travel between sites as needed.
Eligibility: Eligible to work in the UK

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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