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Chewy

Online pet supplies retailer with subscriptions

Area Maintenance Manager

Equipment MaintenancePosted on Nov 9
Full-timeDayton, OH, USANo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent work experience.
  • Experience running a maintenance or operations team in a warehouse or factory.
  • Experience working with material handling equipment such as conveyors and powered industrial trucks.
  • Experience using information systems and data to measure and improve key performance indicators.
  • Ability to support multiple high-priority projects simultaneously in a fast-paced environment.
  • Ability to communicate and collaborate with cross-functional partners.
  • Ability to work a schedule that includes weekends, nights, and holidays.
  • Ability to travel as needed.

Responsibilities

  • Develop maintenance technicians responsible for the reliability and performance of general warehouse assets and production equipment in an e-commerce fulfillment center.
  • Lead preventative and reactive equipment repairs and handle high-severity downtime events.
  • Audit the quality of the team's work and documentation and evaluate areas for improvement.
  • Lead continuous improvement projects targeting key performance indicators such as injury rates, equipment uptime, mean time to repair, and system capacity.
  • Use data to measure and lead team performance.
  • Partner with Operations and Support teams to achieve business goals.
  • Coordinate third-party vendors performing work for the company.

Desired Qualifications

  • Master's degree.
  • Experience maintaining electromechanical material handling systems.
  • Experience maintaining industrial control systems.
  • Experience maintaining electrical systems.
  • Experience using a computerized maintenance management system (CMMS).

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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