Mission Operations Deployment Lead

ABOUT THE TEAM

We build robots that find other robots and knock them out of the sky. At a time when air superiority can no longer be taken for granted, the Counter Unmanned Aerial Systems (CUAS) team provides mission critical capabilities to warfighters. From detection to tracking, identification, deterrence, and defeat, our family of networked sensors and effectors enables our customers to rapidly close the kill chain against a broad range of UAS threats. Working across product, engineering, sales, logistics, operations, and mission success, the CUAS team develops, tests, deploys, and sustains the Anduril CUAS Family of Systems (FoS) in challenging operational environments worldwide.

ABOUT THE JOB

In your role as a Mission Operations Deployment Lead, you are responsible for delivering and sustaining a CUAS capability that meets our customers’ mission requirements and exceeds their expectations. You fulfill this responsibility through rigorous operational execution, detail orientation, proactive communication, deep mission understanding, and hard-won product expertise. You feel ownership over the health and performance of all assets and technologies deployed to your customers and users, and ensure that the system delivers when they need it most. You represent Anduril to our customers, building their confidence and trust through your professionalism and commitment to excellence. You also represent our customers back to Anduril, communicating user feedback and lessons learned to continuously improve our product and our team in response to evolving mission needs. Above all, you set the standard for what good looks like for your customer, and you rally your Anduril teammates to meet that standard every single day.

WHAT YOU'LL DO

• Mission execution: Do whatever it takes to achieve mission success for Anduril and our customers. Meticulous, resourceful, and detailed-oriented, you will manage every step of the deployment process, from site survey to testing, pack-out, installation, training, and sustainment. No job is too small. You consistently demonstrate extraordinary judgement, grit, and composure in high pressure situations. You anticipate every contingency, build lightweight processes, soberly assess and mitigate risk, and deliberately learn from your experiences to continuously improve.
• Relationship management: Build trust with customers, users, and Anduril teammates through effective communication, positive attitude, and follow-through. With careful listening and observation, you internalize our customers’ priorities and requirements. You develop plans that build their confidence in, and understanding of, our capability. With empathy and responsiveness, you quickly build rapport with users and provide high-quality training and support. Internally, you develop relationships across the organization to operate effectively. Whether in writing or in speech, you communicate honestly and directly. You are committed to giving and receiving feedback well. Your partners always know what you expect from them, and know exactly what to expect from you.
• Mission expertise: Develop a deep knowledge of your customer’s mission requirements, including the nature of the threats they face, regulatory challenges, resource constraints, rules of engagement, and more. You will become a CUAS subject matter expert and the voice of the customer, capable of effectively communicating requirements and CONOPS to Anduril engineers so they can continue to enhance our CUAS capability to meet evolving mission needs. You are deeply motivated to shape the future of air defense.
• Product expertise: Develop a thorough understanding of the capabilities and limitations of Anduril’s CUAS Family of Systems. You are innately curious about the technology underpinning our capability, and are not satisfied with a superficial understanding of how and why it works. You are constantly educating yourself about the strengths and weaknesses of different sensor modalities, the challenges of sensor fusion, power and networking requirements, and more. You will become an opinionated power user who can reliably forecast how our capability will perform against a broad range of threat profiles, environmental conditions, and mission constraints.

Responsibilities

• Project planning and execution: plan and execute complex hardware movements, site installations
• Site sustainment operations: Tier 1 troubleshooting and user engagements, issue resolution and escalation, reporting, working with data
• Communicate plans and timelines to the customer and to internal counterparties
• Drive cross-functional/integrated program team: lead an integrated team to deliver capability, create focus, drive execution
• Manage customer and stakeholder expectation and relationships
• Support large DoW Program of requirements and submit accurate and timely information on deadline

Skills

• Project management
• Cross-functional leadership
• Problem-solving
• Risk identification and mitigation

REQUIRED QUALIFICATIONS

• Advanced degree or 4+ years experience in a technical field
• Deep interest in national security issues and defense technologies, with a commitment to lifelong learning
• Proven customer-facing program management and/or systems engineering experience, preferably in the defense, national security, or aerospace domain
• Proven experience leading a team of peers to field hardware or software products to real operating environments
• Can travel up to 50% of the year
• Applicant must have experience demonstrating an ability to lead tech enabled teams while building a culture of influence through relationships.
• The applicant brings innovative solutions for strategic impact to issues challenging the organization and customer alike.
• Applicant is highly effective with coordinating cross-functional teams and subject matter experts of engineers, operations, logistics, etc. to rally in the accomplishment of a unified goal.
• The ideal candidate innovates and drives improvements across disciplines with a proven ability to design, develop, implement, and evaluate processes relating to project management and customer relationship building.
• Applicant is adept at listening, consolidating, interpreting, then communicating subjective material into the objective for the benefit of the team.
• Is a creative problem solver that is energetic and relentlessly curious.

US Salary Range 106000 - 140000 USD