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Coupang

Sells goods online with its own overnight delivery

Delivery Partner Operations Management and Sales Planning Specialist - Region Management

Logistics & TransportationPosted on Nov 13
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • At least five years of sales planning or operations management experience in a related industry such as logistics or distribution.
  • Experience managing and analyzing performance metrics to improve service quality.
  • Experience using data analysis tools such as Excel to structure and solve business problems.

Responsibilities

  • Identify, contract with, and onboard new partner companies, and develop and operate strategies for their growth.
  • Analyze and manage key performance indicators by region and partner company.
  • Monitor delivery quality, profitability, and operational issues, and conduct on-site consulting.
  • Ensure operational stability by administering policies and responding to partner inquiries.
  • Improve data-driven operational processes and execute operational efficiency initiatives.
  • Strengthen partner service capabilities through training and communication.
  • Identify strong operational practices and expand standardized operating processes.

Desired Qualifications

  • Understanding of platform businesses or the food and beverage industry.
  • Ability to use data tools such as Power BI and SQL to define problems and develop improvements.
  • Communication skills for effective collaboration with diverse stakeholders.
  • Ownership and initiative in identifying and executing projects.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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