Senior Solutions Consultant

Trulioo launches AI agent to resolve beneficial ownership where global registries fall short. * AML and KYC * 24.07.2026 11:49 am Trulioo, a global risk intelligence platform, today announced the UBO Discovery Agent, the newest layer in Trulioo's UBO Discovery capability inside its business risk and Know Your Business (KYB) verification workflow. AI is reshaping fraud, making it easier for bad actors to hide, and harder for companies to catch them. This makes the already tough job of verifying who actually owns a business even more difficult. Determining a business's ultimate beneficial owner is an ongoing, acute challenge for companies: registry coverage is inconsistent across countries, and even where registries exist, they typically record shareholders and directors of record (rather than the people actually in control). That data isn't simply outdated, it reflects a structural lag: ownership changes and time passes before the filing is made and processed, so a lookup often shows who owned a business months or years ago, not who owns it today. Further, ownership chains that cross borders can break entirely once they reach a country that doesn't share the data. Until now, compliance teams attempted to rely on either a slow, manual mix of analysts and research portals, or unverified customer self-certifications. Ultimately, both approaches are highly inefficient and fail to ensure regulatory compliance. The UBO Discovery Agent offers teams with a better alternative, extending Trulioo's existing UBO discovery capability, which is based on authoritative registry data, as well as Trulioo's proprietary Business Graph, built from more than 15 years of matching ownership records across global markets. The agent automates business ownership discovery, using governed AI to intelligently reconstruct ownership across jurisdictions and fragmented sources, filling the gaps left by registries. In early deployments, the UBO Discovery Agent has boosted UBO coverage by 20-80% compared with registry-only research, meaning it identified at least one owner. In the hardest markets, where registry-only lookups return usable ownership data on well under 5% percent of businesses, the Agent has lifted coverage above 90%. For Trulioo customers, that means fewer stalled onboarding cases, lower cost per case, and the ability to expand into markets like the U.S., Latin America and Asia Pacific - where registries are weakest - without adding a new vendor relationship or additional headcount. "Registries capture who owns a company on paper. They don't keep up with how fast that ownership actually changes, and in plenty of markets, they were never built to name a person at all, just the next company in the chain," said Zac Cohen, Chief Product Officer at Trulioo. "The UBO Discovery Agent exists for the moment a registry runs out of answers. It isn't a general model pointed at the open web: it's built with jurisdiction-specific logic for how ownership actually gets recorded, market by market. It researches ownership the way a skilled analyst would, at a scale no analyst team can match. And when it can't find a defensible answer, it says so instead of guessing. That's the difference between an answer compliance teams can defend and one they just got quickly." One of the world's largest social commerce platforms is the first enterprise customer to deploy the UBO Discovery Agent, rolling out across Malaysia, Vietnam and the U.K. starting in July 2026. All three are difficult markets for ownership research, and in a head-to-head evaluation, Trulioo led every one of the customer's priority markets on coverage. The Agent was the deciding factor: the sole viable solution in one market and the top-performing source in the other two. With a compliance-first architecture, the Agent is built to deliver results that regulators can trust. Every finding is anchored in verifiable, cited evidence from four rigorous source categories: official registries, commercial data providers, legally mandated disclosures, and open-source intelligence, and never relies on inferred guesswork. By providing a transparent, evidence-based audit trail for every ownership determination, the Agent empowers teams to maintain ongoing regulation readiness. The UBO Discovery Agent is the latest expansion of Trulioo's UBO Discovery capability, and the first in a planned series of AI agents Trulioo is building across its identity, fraud, and business risk platform, aimed at doing the investigative work compliance teams have historically had to do by hand.

Trulioo, a global identity verification platform, reported 51% year-over-year growth in Asia-Pacific business verification volume in 2025, driven by innovations in Ultimate Beneficial Owner (UBO) discovery. The company's AI-assisted engine combines global data sources to resolve incomplete ownership information across fragmented markets. Trulioo achieved significant improvements in UBO coverage, reaching 98% in Vietnam, 70% in the Philippines and 81% in Singapore, with overall coverage of 85% across tested markets. For one major social media platform, the company delivered a 40% improvement in UBO coverage. The advancements enable organisations to onboard businesses faster, reduce manual review and strengthen compliance outcomes in markets where traditional Know Your Business approaches struggle with inconsistent ownership data.

Trulioo partners with Phoenix Digital Health to strengthen patient trust and Access to virtual care in Canada. April 14, 2026 Leading Digital Healthcare Provider Selects Trulioo Identity Verification to Reduce Fraud, Support Compliance and Accelerate Access to Care VANCOUVER, British Columbia, April 14, 2026 - Trulioo, a leading global platform for identity verification, fraud prevention and credit decisioning, today announced its partnership with Phoenix Digital Health Inc. ("Phoenix"), Canada's leading telehealth platform delivering virtual care access nationwide. Phoenix has selected Trulioo KYC Documents to verify patient identities at onboarding, reducing fraud and enabling faster access to medical services for patients across its Phoenix and Raven brands. As Phoenix continues to expand its services across Canada, it remains increasingly important to maintain patient trust and platform integrity. To further strengthen compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Phoenix required a trusted identity verification partner with Canadian data hosting capabilities and a strong commitment to data integrity to ensure patient information remains secure and within the country. "We chose Trulioo for its ability to deliver a best-in-class patient experience without compromising safety, security or regulatory rigor." said Lucas Playford, Vice President of Product at Phoenix. "At Phoenix, becoming Canada's most trusted healthcare company starts with protecting patients from day one. This partnership enables a seamless, secure onboarding experience for people across Canada while supporting Canadian innovation, closely aligning with our commitment to building patient-centric products grounded in privacy, security and trust." Trulioo KYC Documents combines advanced document capture with automated verification technology, enabling fast, accurate identity checks that support compliance and streamline access to care. By implementing document-based identity verification, Phoenix can confidently verify patient identities while reducing manual reviews, accelerating access to care, and delivering a seamless onboarding experience. "Digital healthcare providers like Phoenix are redefining how Canadians access care, but that innovation must be built on a foundation of trust," said Vicky Bindra, Trulioo CEO. "We're proud to support Phoenix with identity verification that helps safeguard patient data, meet regulatory requirements and enable secure, seamless access to care. Together, we're setting a new standard for trusted, accessible digital healthcare in Canada." About Phoenix Digital Health Inc. Phoenix is a leader in Canada's digital health space. Its Phoenix and Raven platforms help patients access healthcare services and treatment options, with free, discreet shipping of prescription medication from coast to coast. Visit phoenix.ca and getraven.com to learn more. About Trulioo: Trulioo is an industry-leading onboarding platform, trusted by global enterprises for their identity verification, fraud prevention and credit decisioning needs. Offering business and person verification across the globe, Trulioo covers 195 countries and can verify more than 14,000 ID documents and 700 million business entities while checking against more than 6,000 watchlists. Trulioo enables global companies to prevent fraud and inform credit decisioning through hundreds of predictive risk signals, consortium data and industry-specific machine learning models. Its comprehensive suite of in-house capabilities, integrated across a single automated platform, powers customizable onboarding workflows tailored to meet any market requirement. Combining its state-of-the-art technology with deep expertise across diverse regions, Trulioo enables the highest assurance levels across verification and decisioning, optimizing onboarding costs and fostering trust in the global digital economy. Media Contacts: