Lead Workspace Transportation
No salary listed
Senior
Bachelor's
Bengaluru, Karnataka, India
In Person
Operations & LogisticsLogistics & Transportation
About the job
Requirements
- A bachelor's degree in any discipline is required.
- Preferably five to eight years of relevant experience in corporate employee transportation, fleet operations, or transport vendor management, including experience independently leading operations.
- Experience managing multiple transport vendors, service escalations, route planning, billing validation, and operational reporting.
- Strong understanding of Bangalore commuting patterns and practical experience managing services during traffic congestion and operational disruptions.
- Strong English communication and stakeholder coordination.
- Proficiency in Microsoft Excel, including expense trackers, data reconciliation, and service dashboards; working knowledge of Word and PowerPoint.
- Ability to prioritise live operational issues, make decisions within delegated authority, and escalate risks early.
- Strong negotiation, attention to detail, and follow-through, with a service mindset and a firm approach to safety and vendor accountability.
- Ability to guide vendor supervisors and transport coordinators, maintain clear handovers, and support onsite operations across required service windows.
Responsibilities
- Oversee daily pickup and drop operations, including trip scheduling, vehicle allocation, driver readiness, dispatch, and completion tracking.
- Plan service capacity using employee demand, office attendance, shift timings, new joiner requirements, and approved service coverage.
- Coordinate route planning and pickup points to balance employee convenience, travel time, vehicle occupancy, and cost; review routes regularly as demand changes.
- Account for Bangalore traffic, rain, road closures, and peak-hour congestion when setting schedules, and arrange approved backup vehicles and vendors for disruptions.
- Monitor live trips through the transport platform and vendor control teams; respond promptly to delays, missed pickups, vehicle breakdowns, and last-minute changes.
- Maintain clear operating procedures for bookings, cancellations, no-shows, route changes, exceptions, and escalation handovers.
- Manage transport partners against agreed service levels, fleet commitments, pricing, and response times; conduct regular reviews and document corrective actions.
- Coordinate with vendor supervisors and dispatch teams to ensure sufficient vehicles, qualified drivers, and operational support for each service window.
- Assess proposed vendors with Procurement and relevant teams, compare quotations, and support commercial discussions and onboarding.
- Monitor driver conduct, punctuality, route adherence, and complaints; require vendors to address inappropriate behaviour and recurring performance issues.
- Track vendor contracts, renewal dates, rate cards, and service commitments; maintain an updated contact directory and escalation matrix.
- Coordinate verification of driver identity, licences, background checks, and required vehicle documents through approved company and vendor processes.
- Track validity of applicable vehicle permits, insurance, fitness, pollution certificates, and other required records with vendors and relevant internal teams.
- Ensure vendors follow company-approved transport safety procedures, including applicable requirements for late-hour travel and women employee safety.
- Monitor the availability and functioning of required vehicle safety features, tracking systems, emergency contacts, and communication arrangements.
- Coordinate periodic vehicle and service checks with vendors; escalate unsafe vehicles or drivers promptly and arrange replacements before service resumes.
- Handle employee location, contact, and trip data confidentially, with access and sharing limited to approved business needs.
- Act as the primary operational escalation contact for employee transport concerns and coordinate timely resolution with vendors and internal teams.
- Maintain response procedures for accidents, breakdowns, safety concerns, severe weather, and service disruptions; coordinate with Security and emergency services when needed.
- Keep employees informed of delays and alternative arrangements through approved channels, with clear updates until the issue is resolved.
- Prepare contingency plans for vehicle shortages, vendor outages, and driver availability issues, including approved alternate providers.
- Document incidents, investigate causes with the responsible teams, and track preventive actions; escalate material safety or service failures to Workspace leadership.
- Provide support during critical service windows and after-hours emergencies under an agreed coverage arrangement, with documented backup and handovers.
- Prepare transportation budgets and demand forecasts; monitor monthly spending and highlight variances or additional funding needs before commitments are made.
- Validate vendor invoices against completed trips, approved rate cards, kilometres or hours where applicable, and authorised additional charges.
- Maintain supporting trip records, approvals, purchase orders where applicable, invoices, and reconciliation reports for payment and audit.
- Work with Finance and Procurement to resolve billing discrepancies and ensure approved payments are processed within agreed timelines.
- Improve vehicle utilisation and route efficiency, reduce avoidable empty runs and no-shows, and assess savings without compromising safety or agreed service standards.
- Explain transport eligibility, booking processes, pickup schedules, cancellations, and service changes clearly to employees.
- Coordinate with HR and Workspace teams to support new joiner transport onboarding and changes in employee commuting requirements.
- Collect employee feedback, track complaints to closure, and identify recurring issues requiring route changes or vendor action.
- Maintain an operational dashboard covering punctuality, completed and missed trips, occupancy, complaints, incidents, vendor performance, and costs.
- Share regular updates with Workspace leadership and recommend service improvements supported by operational data; establish measurable service targets with leadership and vendors.
Desired Qualifications
- A qualification in operations, logistics, supply chain, hospitality, or business administration is preferred.
- Working knowledge of Kannada or Hindi is helpful for local vendor coordination.
- Experience using employee transport management platforms such as RouteMatic or similar systems is preferred.
About the company
InMobi helps advertisers, marketers, and app publishers manage and monetize mobile in-app ads through a combined DSP-SSP platform. It automates real-time bidding to buy ad inventory and lets publishers sell and optimize their ad space, with analytics to improve performance and detect fraud. The company differentiates itself by offering an integrated suite for both buyers and sellers in the in-app ecosystem and by providing data-driven insights plus education via InMobi U. Its goal is to help clients reach the right audiences, maximize ad value, and monetize apps effectively.
Company Size
51-200
Company Stage
Private
Total Funding
$774.3M
Headquarters
Kadubeesanahalli, India
Founded
2007
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Simplify's Take
What believers are saying
- September 2026 True North bought a $50-60 million stake ahead of InMobi's IPO.
- August 2026 Buyer Hub launched conversational AI for agencies and managed DSPs.
- July 2026 China business reported 2x revenue growth and nearly 40% ROAS improvement.
What critics are saying
- October 2026 FTC settlement fined InMobi $950,000 for consentless location tracking.
- April 2026 Caldwell v. InMobi survived dismissal, extending SDK privacy-liability exposure.
- Senior departures and 2024 layoffs signal execution strain before the India IPO.
What makes InMobi unique
- InMobi owns both buyer tools and premium supply through Glance and Buyer Hub.
- June 2026 Scope3 integration opened InMobi inventory to AI buying agents instantly.
- July 2026 China expansion combines Samsung, Google, Microsoft, and Yandex distribution.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Company Match
- Unlimited Paid Time Off
- Flexible Work Hours
- Wellness Program
- Free Lunch
- Pet Insurance
- Employee Assistance Program