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Phoenix Senior Living

Senior housing operator with memory care

Executive Director

Full-Time
No salary listed
Expert
Bachelor's
Gainesville, GA, USA
In Person
Business & Strategy

About the job

Requirements
  • A bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly is preferred.
  • Two to five years of prior General Manager or Administrator experience is preferred, or five to ten years of experience in Senior Living, Hospitality, or Skilled Nursing, including five years at the management level.
  • A valid driver's license is required.
  • A valid license to operate an assisted living facility is required if mandated by the state where the community is located.
  • Ability to stand or walk for 2–4 hours at a time, totaling 4–6 hours in an 8-hour workday.
  • Ability to sit for 2–4 hours at a time, totaling 4–6 hours in an 8-hour workday.
  • Ability to drive for 30–60 minutes, 1–2 times per week.
  • Ability to support or assist with loads up to 50 pounds frequently and 150 pounds occasionally.
  • Ability to lift or carry up to 40 pounds frequently and 70 pounds occasionally, to a height of 3–4 feet and over a distance of 30 yards.
  • Ability to perform repetitive simple grasping, pushing, pulling, and fine manipulation.
  • Ability to bend, squat, and kneel occasionally, climb frequently, and reach occasionally to 3 feet.
Responsibilities
  • Adhere to and enforce Occupational Safety and Health Administration regulations and safety procedures, including use of personal protective equipment, fire extinguishers, Safety Data Sheets, and lockout/tagout procedures.
  • Review incident reports and ensure corrective actions are implemented promptly.
  • Maintain compliance with laws and regulations governing assisted living facility operations, secure and post the community's license as required, and maintain compliance with fire drills and disaster plans.
  • Investigate, monitor, and review work-related injuries.
  • Review and interpret monthly financial reports and explain budget variances to management.
  • Share monthly financial results with department heads and counsel individual managers on department budget variances as needed.
  • Submit the proposed annual budget to management and the partnership.
  • Educate department heads on budget guidelines and ensure they consistently meet them.
  • Maximize opportunities to generate revenue, including ancillary revenue.
  • Oversee payroll administration and accounts payable processing.
  • Research and pursue opportunities to maximize revenue, ensure timely collection of accounts receivable, and take action to keep operations within the established budget.
  • Generate leads and close sales.
  • Plan, implement, and evaluate a rent-up and occupancy strategy.
  • Represent the community in public settings, make presentations to groups, and meet community professional and government leaders.
  • Position the community as a good neighbor by opening it for use by outside groups and organizations.
  • Assist the Community Engagement Director, focusing on medical, legal, financial, and business communities that may influence the senior market.
  • Ensure an effective external business development strategy is in place, assign clear accountabilities, evaluate results, and adjust the plan to maximize referral leads and move-ins.
  • Hold the Director of Community Relations and other community leaders accountable for quality visits and establishing referral sources that generate move-ins.
  • Manage community-level operations, financial performance, employee leadership, and resident and family satisfaction in accordance with company policies, procedures, and guidelines.
  • Maintain knowledge of state and federal regulations, guidelines, and reporting relevant to day-to-day operations.
  • Own the sales and marketing process to maximize revenue and the community's market position.

About the company

Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Roswell, Georgia

Founded

2014

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Simplify's Take

What believers are saying

  • Phoenix Senior Living added five communities between February and March 2026.
  • The company won Argentum’s 2025 Best of the Best Award for the Legacy Project.
  • Scott Lindsay joined in May 2026 to improve business optimization and compliance execution.

What critics are saying

  • Revelio Labs showed headcount at 531 in March 2026, down from 589 in 2023.
  • Managing 55 communities across 10 states strains standards, recruiting, and local accountability by 2026.
  • A severe safety or staffing lapse at one flagship could damage referrals and trigger contract losses.

What makes Phoenix Senior Living unique

  • Phoenix Senior Living ranked No. 44 nationally on Argentum’s 2026 provider list.
  • It runs 55 Southeast communities and adds management contracts quickly in 2026.
  • Its July 2026 AI fall-detection rollout and AI concierge signal unusual operational experimentation.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Flexible Work Hours
  • Remote Work Options
  • 401(k) Retirement Plan
  • Stock Options
  • Wellness Program
  • Mental Health Support
  • Conference Attendance Budget
  • Family Planning Benefits
  • Fertility Treatment Support
  • Professional Development Budget