Staff Software Engineer - Sales & Delivery Application

Job Description

&#10;&#10;&#10;&#10;&#10;&#10;&#10;&#10;&#10;&#10;&#10;<p>With rapid business growth in Korea market, Tesla is seeking IT professionals&#10;to deeply understand Korea business and leverage IT/SI technologies to support business&#10;expansion. This will be the first IT Application position in Korea. As a software&#10;engineer of IT Sales &amp; Delivery applications, you will be responsible for&#10;leading a wide variety of cross-functional programs across customer experience,&#10;sales and delivery applications, system integration, server systems, and&#10;diagnostics. In this role, you will lead the design and development of some of&#10;the most advanced and sophisticated systems in the world, with unparalleled&#10;agility.</p>&#10;&#10;<p>&#160;</p>&#10;&#10;

Job Responsibilities

• As business partner to manage IT requirements of Korea.
• Design Korea IT application roadmap and new functionalities to support the business growth and provide better customer experience.
• Work with CN and US IT teams to implement global rollout to Korea with local gap prioritized.
• Understand Tesla Korea sales and delivery business and keep good relationship with Korea business team. 
• Manage the implementation as project/program manager.
• Manage cross-functional software programs from end-to-end.
• Develop and manage project plans and ensure on-time delivery.

• Manage local vendors and support vendor applications, automate configuration and deployment of services.

• Work closely with engineering teams to effectively coordinate complex design inter-dependencies.
• Constantly work to evolve our processes towards increasing precision and dependability, while still maintaining the agility that has gotten Tesla to where we are now.

• Design and develop enterprise software tools and applications.
• Conduct system integration testing and support user acceptant testing.
• Ensure best practices and observability of the Ignition, such as metrics, logging, tracing, and alerting.
• Monitor performance and provide recommendation for improvements, continuous improvement is key.
• Author technical documentation for workflows/processes/best practices.

Job Requirements

Mandatory Qualifications:

• BS in computer science or electrical engineering, MS preferred.
• 8+ years of application development experience with Java, Golang or C#.

• 5+ years' technical program/project management experience managing consumer-facing software programs and/or enterprise applications.
• Fluency in English and Korea communication (written and verbal).

• Experience managing end-to-end product deployment — from concept through development and successful launch.
• Solid product sense with the ability to understand product architecture and as well as drive and criticize design decisions.
• Excellent interpersonal, communication and collaboration skills with ability to work in a highly cross-functionally environment.
• Proficiency in database and middleware technologies such as MySQL, Redis, Kafka, RabbitMQ, and OpenSearch.
• Proficiency in microservice architecture.
• Familiarity with CI/CD pipelines (GitHub Enterprise + Jenkins).
• Understanding and ability to implement observability and Infrastructure as Code concepts (e.g., Prometheus, AlertManager, Grafana, Splunk).
• Proactive and effective in responding to system failures and conducting timely troubleshooting.

Preferred Qualifications:

• IT project delivery and operation experience in automotive sales and delivery is a plus.
• AI project experience is a plus.