Freelance Luxury Brand Evaluator
CXG
Freelance Luxury Brand Evaluator
CXG
Advises luxury brands on retail customer experience
CXG · Kuwait City, Kuwait · Other · Posted 2020-03-10
Workplace: on_site
Department: Evaluator
Founded in 2006, Albatross CX is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
Albatross CX specializes in capturing and analysing experience feedback across all customer touchpoints as well as the retail teams, with a defined action plan and continuous follow up. Through its unique metric - Albatross Customer Experience (ACE) index, it allows brands to better understand not only what drives advocacy but also their performance vs their peers.
Operating in 70 countries through its 14 global offices, Albatross CX delivers 360-degree customer experience framework to over 200 of the most prestigious brands.
Albatross CX is a member of the Customer Experience Group, the alliance of five leading agencies offering together a framework that enables premium and luxury brands to elevate the customer experience. For more information, visit www.albatrosscx.com
Are you a resident living in Doha?
We are looking for shopping evaluators in this city who can visit luxury stores.
Sign up now and be rewarded for sharing your opinions on your favorite brands!
Albatross CX invites men and women to complete paid missions in 5 easy steps:
1. REGISTER via http://register.albatrossonline.com/signup
2. Apply for shopping missions
3. Visit the store
4. Fill out a short online survey
5. Earn rewards
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CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.
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