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Benefit Cosmetics

Global cosmetics brand providing makeup solutions

Counter Manager

Esthetics & Nail CareUpdated on Nov 11
Part-timeRoyal Tunbridge Wells, Tunbridge Wells, UKIn-person

About the Job

Requirements

  • A minimum of 4 years of customer service experience in a retail or hospitality environment is required.
  • Flexible availability is required, including weekends, late nights, bank holidays, and holiday periods.
  • A passion for makeup and retail, with a focus on achieving sales targets and problem-solving, is required.
  • The candidate must be sales-driven, results-oriented, resilient, and motivated to exceed sales expectations.
  • The candidate must be able to provide a distinctive customer experience that encourages customer loyalty and repeat business.

Responsibilities

  • Provide waxing, tinting, and tweezing services to deliver customer satisfaction, repeat appointments, and service revenue.
  • Connect with customers, demonstrate products, achieve individual sales targets, and contribute to overall counter goals.
  • Develop in-store and external events through partnerships, collaborations, product launches, and charity initiatives to increase sales and brand awareness.
  • Keep the counter stocked, monitor inventory, and report concerns promptly to the Area Manager.
  • Communicate information between store or department managers and area managers.
  • Complete daily, weekly, monthly, and annual administrative tasks and support the Area Manager in store operations.
  • Maintain hygiene and housekeeping standards for the counter and displays.

About the Company

Benefit Cosmetics

Global cosmetics brand providing makeup solutions

Benefit Cosmetics makes and sells makeup and brow products. Its lineup includes famous items like Benetint, The POREfessional primer, Hoola bronzer, and BADgal BANG! mascara, as well as many brow products, sold in more than 60 countries through hundreds of boutiques and stores. The company works by offering cosmetic products and expert services from trained Brow & Beauty specialists to help customers achieve specific looks and feel confident. Unlike many brands, Benefit combines playful branding with a focus on brow mastery and a strong emphasis on employee well-being, social responsibility, and sustainability, while operating under the LVMH luxury group and maintaining a global network of experts and stores. The goal is to help people feel good through beauty by delivering practical, effective products and experiences, while driving positive change for women and girls through philanthropy and inclusive workplace practices.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
1976

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