Seminole Hard Rock

Global restaurant, hotel, and casino brand.

Outlet Host

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Part-timeSan Francisco, CA, USA$19 - $25In-person

About the Job

Requirements

A high school diploma or GED is required.
Remain calm in a hectic, fast-paced environment.
Demonstrate organization, attention to detail, and a sense of urgency.
Display a positive and friendly attitude toward guests and co-workers.
Move throughout the corporate office and cafes during visits, including standing, walking, kneeling, and bending for extended periods.
Sit for extended periods of time.
Make repeating movements of the arms, hands, and wrists.
Express or exchange ideas verbally and perceive sound by ear.
Have manual dexterity, hand-eye coordination, and the ability to work with hands above shoulders.
Occasionally, regularly, or frequently move objects up to 10 pounds by lifting, pushing, pulling, balancing, or carrying.
Turn or twist body parts in a circular motion.
Tolerate exposure to heat, cold, chemicals, and loud or noisy environments.
Travel via auto or airplane for long periods of time.
Maintain a well-groomed appearance and follow all uniform guidelines.
Follow general safety and sanitation standards.
Recycle products where possible.
Maintain Hard Rock Cafe's five core values and mission statement.

Responsibilities

Greet, seat, and page guests as their initial point of contact, creating a positive front-door experience.
Open doors where applicable.
Welcome guests and thank them.
Answer guest questions accurately and politely.
Maintain a clean and organized waiting area.
Answer the phone.
Direct guests to areas and restrooms.
Provide security for co-workers, guests, and celebrities.
Assist servers, bussers, and managers.
Perform opening, closing, and side duties, including cleaning glass, polishing brass, sweeping and vacuuming floors, wiping menus, and maintaining restrooms.
Assure the complete satisfaction of each guest.
Create memorable experiences and entertain guests.
Serve as a tour guide, communicator, entertainer, memorabilia curator, and musician at heart.

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Responsibilities:

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

Opening doors, where applicable
Welcoming and thanking guests
Answering questions - accurately and politely
Maintaining a clean and organized waiting area
Answering the phone
Directing guests to areas & restrooms
Providing security for co-workers, guests and celebrities
Assisting servers, bussers and managers
Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
Assuring the complete satisfaction of each and every guest
Creating memorable experiences
Entertaining guests to create “Raving fans”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

High School diploma or GED

SKILLS

Remaining calm in a hectic, fast-paced
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
Displaying a positive and outwardly friendly attitude toward guests and co-workers.

PHYSICAL DEMANDS

Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
Ability to sit for extended periods of time
Ability to make repeating movements of the arms, hands, and wrists
Ability to express or exchange ideas verbally and perceive sound by ear
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
Ability to travel via auto or airplane for long periods of time

ADDITIONAL REQUIREMENTS

Maintaining a well-groomed appearance (“having a plan”).
Following all uniform guidelines
Practicing all general safety & sanitation standards
Recycling products, where possible
Maintaining HRC’s 5 core Values and Mission Statement
This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description

Pay Range:

Pay Range: $19 - $25

About the Company

Seminole Hard Rock

Global restaurant, hotel, and casino brand.

Hard Rock operates a global hospitality and entertainment brand that runs restaurants, hotels, and casinos with a rock-and-roll theme. The core experience blends American-style dining with a live music atmosphere and a curated collection of music memorabilia, which started organically from a customer’s guitar request and grew into the brand’s hallmark. The business model spans multiple hospitality verticals, including themed cafes, hotels, and casino gaming venues, all unified under the Hard Rock brand. Unlike many competitors, Hard Rock is owned by the Seminole Tribe of Florida, which acquired the brand in 2007, enabling strategic expansion in gaming and hospitality across the world. The company’s goal is to deliver immersive entertainment-centered experiences through consistent branding, hospitality, and iconic memorabilia across its global network.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Virginia Beach, VA
Founded: 1971

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