B

Blueprint

Data-driven subscription management with SMS/WhatsApp

Clinical Operations Specialist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA

About the Job

Requirements

  • A clinical background in medicine is required; Registered Nurse is preferred but not required, and other strong clinical or medical operations backgrounds such as paramedic/EMT, medical assistant, surgical technician, or clinical coordinator are considered.
  • Be detail-oriented and able to maintain accuracy in clinical care operations.
  • Operate proactively with ownership and follow through without needing to be chased.
  • Be reliable, punctual, calm, and organized when schedules change or the day becomes chaotic.
  • Have organizational and communication skills and a professional, discreet, member-first presence appropriate to a concierge environment.
  • Be comfortable driving throughout Los Angeles and have a valid California driver's license, a clean driving record, and a reliable personal vehicle.
  • Have flexible availability, including some evenings and weekends as member care requires.
  • Be physically able to lift, carry, and set up equipment and remain on the move throughout the day.

Responsibilities

  • Transport, set up, calibrate, and break down medical and diagnostic equipment for in-home and on-site visits.
  • Ensure each device is functional, charged, cleaned, and ready for visits before the clinician arrives.
  • Troubleshoot equipment issues on site and own their resolution.
  • Build and manage daily and weekly schedules across multiple members, clinicians, and locations throughout Los Angeles.
  • Sequence visits around geography, traffic, and clinical priority, and proactively resolve conflicts and last-minute changes.
  • Coordinate timing, access, and logistics so each visit runs on schedule.
  • Track equipment, supplies, samples, and consumables, including their location and replenishment needs.
  • Maintain par levels and reorder supplies to prevent visits being compromised by missing items.
  • Manage chain-of-custody for specimens and sensitive materials accurately.
  • Serve as a point of contact between members, clinicians, and the broader team.
  • Prepare and organize materials, documentation, and follow-ups.
  • Anticipate the needs of the clinical team and member experience.

Desired Qualifications

  • Experience in concierge, longevity, precision or preventive medicine, or home-based clinical care.
  • Familiarity with diagnostic equipment, point-of-care testing, or imaging logistics.
  • Comfort with modern scheduling, electronic health record, and inventory or asset-tracking software.

About the Company

Blueprint

Data-driven subscription management with SMS/WhatsApp

Blueprint.store builds a platform for businesses to manage customer subscriptions. It connects to a business’s store in about two minutes and lets customers control their subscriptions—like skips or edits—through SMS and WhatsApp. Its data-driven recommendation engine automatically sends reorder prompts to the right customers at the right time, helping boost sales. The platform also provides messaging capabilities so businesses can learn what customers think and respond quickly. Compared with competitors, Blueprint.store combines easy store integration with automated reorder prompts and direct SMS/WhatsApp communication to improve customer retention and engagement. The goal is to help ecommerce businesses grow revenue by simplifying subscription management and strengthening customer relationships with data-driven insights and direct messaging.

Company size
11-50
Company stage
Seed
Total funding
$1.3M
Headquarters
United Kingdom
Founded
2019

Recently Posted Jobs

Explore more opportunities at Blueprint

See more jobs