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sweetgreen

Fast-casual salad and grain bowls chain

Assistant Restaurant Manager

Food & Beverage Operations ManagementPosted on Nov 11
Full-timeChicago, IL, USAIn-person

About the Job

Requirements

  • Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles within the career path.
  • Have at least 2 years of experience in a restaurant management or supervisory role.
  • Have experience managing and developing 6 or more team members per shift.
  • Hold a Food Handler or ServSafe certification.
  • Be available to work at least 30 hours per week.
  • Be at least 18 years old.
  • Be authorized to work in the United States.

Responsibilities

  • Support the store as a leader, strategist, and mentor, inspiring the team and driving operational excellence and guest experiences using data-driven insights.
  • Mentor team members to become future leaders and partner with the Head Coach to set goals, track performance, and address challenges.
  • Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
  • Anticipate operational needs and adjust team deployment; provide hands-on coaching, support peak times or staffing gaps, and ensure clear communication and consistent execution.
  • Uphold food safety, cleanliness, and equipment maintenance standards by inspecting food quality, checking temperatures, and ensuring compliance.
  • Partner with the Head Coach to resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
  • Provide a clean, hospitable, and brand-aligned guest experience by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions for fast, accurate in-store and digital service.
  • Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
  • Support daily operations, troubleshoot systems and process issues, prioritize tasks, and ensure effective team deployment and use of operational systems.
  • Perform the essential functions of the Shift Leader role, including the duties of the Kitchen Lead and Team Member roles.

Desired Qualifications

  • Experience in fast-casual restaurant chains.
  • Hands-on experience with local, organic, and sustainable products.
  • Familiarity with technology tools and systems used in operations and scheduling.
  • Proven leadership experience and the ability to solve problems and make confident decisions under pressure.
  • Experience communicating effectively, fostering a positive team culture, mentoring employees, and delivering guest experiences.
  • Strong organization, reliability, multitasking, and experience in scheduling, coaching, and performance oversight.

About the Company

sweetgreen

Fast-casual salad and grain bowls chain

Sweetgreen operates in the fast-casual dining space, offering made-to-order salads and grain bowls using whole, seasonal produce. Its business combines brick-and-mortar cafes with a strong digital platform, including an app that enables delivery and pickup alongside in-store ordering. The company differentiates itself through a commitment to seasonal menus, fresh ingredients, and sustainability, using technology to improve user experience and streamline operations. Its goal is to grow its footprint while promoting community health and wellness, maintaining a clear focus on nutritious options and responsible sourcing.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Manhattan Beach, CA
Founded
2007

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