Senior Analyst - Revenue Operations, Sales Support

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role:
This role sits within PayPal’s Europe Revenue Operations team and turns sales and customer data into actionable insights. It supports commercial performance, process optimisation and faster, data-driven decision-making across revenue teams.

Meet our team:
Europe Revenue Operations partners with Sales, Account Management, Finance, Marketing and Product to drive growth and operational efficiency. The team acts as a strategic advisor to commercial leadership, ensuring data accuracy, scalable processes and clear visibility across the revenue funnel.

Your way to impact:
You will improve pipeline visibility, forecasting accuracy and sales efficiency. Through analysis, process optimisation and stakeholder partnership, you will help teams identify growth opportunities, remove operational bottlenecks and make smarter decisions that deliver stronger business outcomes.

Job Description:

Essential Responsibilities:

• Analyze sales data to recommend process improvements.
• Collaborate with internal teams to enhance operational efficiency.
• Prepare detailed reports for management review.
• Handle complex customer inquiries and provide solutions.
• Mentor junior analysts and guide their professional growth.

Minimum Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Core Experience

• 3–5+ years in Revenue Ops, Sales Ops, or Analytics roles within commercial environments
• Proven experience supporting sales or account management teams with data and insights
• Strong exposure to pipeline management, forecasting, and performance tracking

Technical Skills

• Advanced Excel skills (modelling, analysis, reporting)
• Strong SQL capability for data extraction and manipulation
• Experience with BI tools (Looker, Tableau, Power BI) for dashboarding and visualisation
• Working knowledge of Salesforce (pipeline management, reporting, data quality)

Analytical & Business Skills

• Strong problem-solving ability with a data-driven mindset
• Ability to define and track key metrics (pipeline velocity, quota attainment, win rates)
• Experience identifying trends, bottlenecks, and growth opportunities

Communication & Stakeholder Management

• Strong storytelling skills—able to translate complex data into clear business insights
• Comfortable working with senior stakeholders and influencing decision-making
• Effective cross-functional collaborator

Ways of Working

• Self-starter with a proactive, “see it, solve it” mindset
• High attention to detail and data accuracy
• Comfortable operating in a fast-paced, evolving environment

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.