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Salesforce

Builds cloud software for customer relationships

Director of Product Management

Product ManagementPosted on Nov 13
Full-time

About the Job

Requirements

  • You have 10+ years of proven experience in product management or a related field, including 4+ years leading product managers.
  • You have experience with the SaaS business model and shipping enterprise products at scale.
  • You work effectively with technical and business leaders, including executives.
  • You can translate business requirements into product and technical requirements and a practical roadmap.
  • You navigate decision-making and communicate effectively across teams.
  • You are an Agentic Product leader: you build with Claude and similar AI tools, using agent loops and tool use, and coach your team to do the same.
  • You have a degree or equivalent relevant experience.

Responsibilities

  • Define and own the product strategy, vision, and multi-year roadmap.
  • Lead, hire, coach, and develop a team of product managers.
  • Partner with Solution Engineering to embed agentic solution engineering into the product lifecycle, using AI agents and AI coding tools to build prototypes, demos, and proofs of value that validate ideas with customers early.
  • Translate customer and field insights into prioritized use cases and clear requirements for engineering.
  • Partner with engineering leaders and architects to plan, scope, and deliver the roadmap.
  • Define success metrics and use quantitative and qualitative data to drive prioritization and measure impact.
  • Work through ambiguity and align executives, Sales, Marketing, Legal, and other internal partners on priorities.
  • Communicate product strategy, roadmap, and results to executive leadership, customers, and the field.
  • Lead large cross-functional programs from concept through launch and adoption.

Desired Qualifications

  • Experience driving agentic solution engineering practices with Solution Engineering and Engineering teams.
  • Use quantitative and qualitative metrics to build a roadmap.
  • Work with technology, billing, legal, sales, and data platform teams with customer empathy.
  • Excellent written communication skills.
  • Experience with the Salesforce Platform, including Agentforce, and agile methodologies.
  • Lead through influence across a complex organization.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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