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Nippon Express

Global freight forwarding and logistics provider

Administrative Clerk - Contract Logistics/Customer Service

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training in freight forwarding and logistics.
  • Several years of experience handling import and export processes.
  • Experience using common Microsoft Office applications, including Word, Excel, and Outlook.
  • Very good spoken and written German and English.

Responsibilities

  • Record and process customer inquiries.
  • Prepare for and follow up on customer appointments.
  • Book incoming and outgoing goods in the warehouse management program.
  • Coordinate and schedule inbound and outbound storage operations and monitor their progress.
  • Organize, dispatch, and commission external service providers and freight carriers.
  • Accept orders and process complaints.
  • Book incoming and outgoing goods in the customs warehouse program.
  • Maintain inventory records for the customs warehouse serving customs warehouse customers.
  • Prepare accompanying shipping documents in a customs warehouse system.
  • Prepare freight documents.
  • Prepare month-end invoices, and regularly document and communicate all performance-related data.

About the Company

Nippon Express

Global freight forwarding and logistics provider

Nippon Express Holdings is a global logistics provider that moves goods by sea, air, and land, handling items from small components to large equipment and sensitive pharmaceuticals. Its services include freight forwarding, customs clearance, warehousing, and end-to-end supply-chain solutions across a network in more than 50 countries. The company operates through the NX brand after shifting to a holding company structure in 2022, leveraging an extensive global network and strategic acquisitions to offer integrated logistics services. Compared with competitors, Nippon Express distinguishes itself through its scale as one of the world’s largest freight forwarders, its long government-led origin and privatization history, and its active expansion through acquisitions like cargo-partner (2024) and Metro Supply Chain Group (planned 2026) to broaden its global reach. The company's goal is to become a dominant global logistics player by its 100th anniversary in 2037.

Company size
1-10
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1937

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