Crisis Intervention Specialist

Overview

We are seeking a compassionate and skilled Crisis Intervention Specialist to join our team. This full-time evening position will work throughout Madison, Greene, Calhoun, Jersey, Macoupin, Montgomery, and Bond Counties.  This role is essential in supporting individuals during moments of emotional crisis, promoting recovery through trauma-informed care, and connecting people to vital community resources. Preference will be given to applicants who live within these counties.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

This is a Full-Time position with Evening hours (3pm to 11:30pm). 

The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour.

Responsibilities

• Deliver crisis intervention services, including assessments, safety planning, and referrals.
• Complete documentation promptly—100% of assessments and safety plans at time of service; 80% of progress notes within 24 hours.
• Support individuals through court-ordered assessments, group services (e.g., anger management, parenting), and case management.
• Use recovery-oriented language and practices that emphasize hope, empowerment, and self-direction.
• Collaborate with hospitals, law enforcement, and natural support systems to maintain strong community relationships.
• Participate in staff meetings, trainings, and supervision sessions.
• Provide after-hours crisis support as assigned.
• Maintain confidentiality and uphold the organization’s standards for customer service excellence.

Qualifications

• High school diploma or equivalent and five years’ supervised mental health experience;
• Or a bachelor’s degree in counseling, social work, education, psychology or related human service field;
• Or a bachelor’s degree in any other field with 2 years’ supervised clinical experience in a mental health setting;
• Or a certificate of psychiatric rehabilitation from a DHS-approved program plus a high school diploma or equivalent and 2 years’ experience in providing mental health services;
• Or a Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois. 
• Valid driver’s license, private auto insurance, and insurability.
• Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR).

Are you intrigued by this job but don’t meet every requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about this opportunity but your experience doesn’t align perfectly, we encourage you to apply.

Chestnut Health Systems is committed to advancing health equity and delivering high-quality, integrated care to the communities we serve. Our teams are driven by compassion, innovation, and a shared mission to make a meaningful difference.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!