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Airbus

Manufacturer of commercial aircraft, helicopters, defense

Aftermarket Supplier Account Manager - Equipment & Systems

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeToulouse, FranceIn-person

About the Job

Requirements

  • Proven experience in a similar position of at least 7 years.
  • Knowledge of the aeronautical world is an asset.
  • Demonstrate a proactive and dynamic mindset, autonomy, drive, and a positive team-oriented attitude.
  • Demonstrate leadership and stakeholder management skills, including the ability to drive cross-functional collaboration and manage complex supplier relationships.
  • Demonstrate interpersonal, communication, negotiation, persuasion, and influencing skills to manage complex supplier relationships.
  • Demonstrate organizational, analytical, project management, and change management skills, including structuring data, tracking progress, and managing action plans.
  • Demonstrate problem-solving skills, rigor, and responsiveness, with the capability to manage priorities in a dynamic environment.
  • Fluency in English is mandatory.

Responsibilities

  • Represent Airbus and manage relationships with suppliers and vendors in the support and services perimeter.
  • Negotiate supplier support conditions to protect airline and Airbus interests for support activities, including spare-parts pricing, GMTBUR, and GDMC.
  • Act in escalations regarding customer issues and contribute to customer communications and events.
  • Control and conduct the annual spare-parts price variation process.
  • Serve as the Customer Services focal point for Equipment & Systems.
  • Serve as the primary Customer Services focal point for PE MFTs and contribute to MFT strategy.
  • Integrate the Support perspective across the overall support and services perimeter into Call for Tender selection reports.
  • Support procurement projects.
  • Contribute to Procurement Senior Management Meetings and organize Customer Services Senior Management Meetings.
  • Drive Supplier Support Rating and associated improvement plans for airlines and Airbus.
  • Lead supplier escalations on specific topics.
  • Contribute to the Service Forum to deploy new business models.
  • Act in escalations concerning supplier support and services issues.
  • Organize periodic aftermarket reviews with key suppliers.
  • Support customer services projects affected by or involving suppliers, including A380 obsolescence and Program EIS.
  • Serve as the focal point for continuous improvement initiatives and process optimization across key interfaces.
  • Drive or contribute to targeted projects and initiatives in coordination with internal and external stakeholders.

Desired Qualifications

  • Knowledge of the aeronautical world is an asset.

About the Company

Airbus

Manufacturer of commercial aircraft, helicopters, defense

Airbus designs and manufactures a wide range of aerospace products, including commercial airplanes, helicopters, defense systems, and space technologies. Its aircraft and rotorcraft are built with integrated airframes, propulsion, avionics, and digital systems to carry passengers, cargo, or conduct military missions, while its space division covers satellites, orbital infrastructure, launch services, and secure communications. Airbus differentiates itself with an end-to-end portfolio across commercial, defense, and space, a global manufacturing and services network, and a focus on sustainability and digital transformation. Its goal is to enable global mobility and connectivity while reducing aviation’s environmental impact through sustainable aviation and collaborative innovation.

Company size
10,001+
Company stage
IPO
Headquarters
Blagnac, France
Founded
1970

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