Customer Engineer Thermal Management

We are currently seeking for Customer Engineer Thermal Management to join our team in Milan, Italy!

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are currently seeking for Customer Engineer Thermal Management to join our team in Milan, Italy!
 

As CE Thermal Management you will provide hands on support to the Thermal maintenance team by assisting with routine maintenance tasks, equipment handling, site preparation and general laboring duties. This role helps ensure efficient and safe operation of chiller systems and related plant infrastructure.

What kind of work will you be doing?
 

Assist with scheduled and reactive maintenance of chillers and associated equipment.
 

Handle tools, materials, and components as directed by the service technicians.
 

Support the technician during tasks such as:

Filter changes

Coil cleaning
 

Carry out basic cleaning, tidying and cleaning of mechanical plant.
 

Perform manual handling duties, including moving heavy parts and tools.
 

Ensure safe access to equipment by setting up barriers, signage and access platforms.
 

Help monitor inventory and report shortages.
 

Transport parts required to and from site.
 

Follow all health, safety and environmental procedures and report any hazards.

What will make you successful?

Experience of working in a technical service or test environment of Air Conditioning equipment essential
 

Computer Literate (All office associated programs such as, Word, Excel, Outlook)
 

Previous field service experience essential
 

Excellent customer service skills
 

Strong communication skills 
 

Self starter, ability to plan , organise and manage time effectively with an ability to work under pressure
 

Clean Valid driving license

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

The anticipated salary range for this role in Milan -  Italy locality is between  32,449  Euros to 40,561 Euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

The applicable National Collective Bargaining Agreement (CCNL) for this role is Metalmeccanico Industria
 

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