O

OneTrust

Subscription-based data privacy and governance platform

Senior Software Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USA

About the Job

Requirements

  • A bachelor's degree in computer science, engineering, or a related technical or business field.
  • At least four years of application development experience with Java or an equivalent language.
  • Experience with the Spring environment.
  • Experience with cloud-based infrastructure such as Azure, AWS, or GCP.
  • Experience with factors affecting software application performance, including database and network performance, CPU utilization, JVM tuning, memory analysis, thread management, and query performance.
  • Knowledge of centralized logging, metrics dashboards, and alerting, including the tools used for these tasks.
  • Awareness of SQL or NoSQL databases.
  • Hands-on experience with observability tools such as Datadog, Prometheus, or Grafana.
  • Knowledge of CI/CD pipelines and infrastructure as code, including Terraform, Helm, Jenkins, or GitLab.
  • Ability to build and operate AI-assisted incident response systems for root-cause analysis, log summarization, and anomaly triage.
  • Ability to develop or integrate large language model-based tools to reduce mean time to resolution and improve alert quality.
  • Ability to apply machine learning techniques for anomaly detection, capacity prediction, or failure-pattern analysis.
  • Experience deploying AI systems in production.
  • Knowledge of vector databases, embeddings, or retrieval-augmented generation architectures for operational intelligence.
  • Insight into prompt engineering and evaluating large language model outputs in reliability workflows.
  • Experience with Kubernetes and container orchestration, including EKS, AKS, or GKE.
  • Experience with distributed systems at scale.
  • Familiarity with service meshes and microservices architectures.

Responsibilities

  • Partner with Engineering, Operations, and Product teams to design, deliver, and maintain a highly available and performant application platform.
  • Build and implement application observability and platform monitoring tools to continuously improve customer experience.
  • Automate processes, tune alerts, and improve code to eliminate toil.
  • Evaluate new ideas and trends to identify potentially useful tools and techniques.
  • Collaborate with functional groups to identify gaps, prioritize issues, and resolve them.
  • Define, implement, and maintain service-level indicators and service-level objectives aligned with customer experience.
  • Design and instrument service-level indicators such as latency, error rates, and availability across critical services.
  • Manage and enforce error budgets to balance system reliability with product feature velocity.
  • Improve alert quality by reducing noise and focusing on actionable, high-signal alerts.
  • Embed with product teams to review architectures and identify reliability risks early.
  • Share knowledge and experience with the Engineering organization.
  • Share findings with technical leadership and senior management.
  • Build scripts in Python, Bash, Java, or Ruby for operational automation and incident response.

Desired Qualifications

  • Experience with chaos engineering tools such as Gremlin or Chaos Monkey.
  • Background in product-facing services operating at high traffic scale.
  • Understanding of incident management platforms, including PagerDuty for alerts and Datadog for monitoring.

About the Company

OneTrust

Subscription-based data privacy and governance platform

OneTrust provides a cloud-based platform that helps organizations manage data privacy, governance, risk and compliance (GRC), ethics, and environmental, social, and governance (ESG) needs. It inventories and visualizes data (data sprawl), tracks where data is stored and how it’s used, and supports policies, consent, vendor risk, audits, and ESG reporting. Its subscription-based software combines multiple modules so customers can govern their data, comply with laws across regions, and address ethics and ESG responsibilities in one system. The company differentiates itself by offering a broad, integrated suite that covers privacy, governance, ethics, and ESG in a single platform rather than relying on piecemeal tools, enabling customers to manage data responsibly at scale. Its goal is to help businesses understand their data, stay compliant with regulatory requirements, and build trust with customers by governing data ethically and transparently.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.1B
Headquarters
Atlanta, GA
Founded
2016

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