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INNERGY

Cloud-based ERP SaaS for woodworking manufacturers

Professional Services Specialist

Full-TimeUpdated
No salary listed
Mid
Remote in USA
RemoteRemote role; applicants must live in one of the listed eligible U.S. states.
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • Experience in a similar role, ideally in CAD/CAM, engineering software, or architectural millwork.
  • Hands-on experience with Microvellum Toolbox, INNERGY Engineering, or another AutoCAD-based design-to-manufacturing tool is a plus.
  • A solid grasp of how to configure, validate, and maintain engineering libraries.
  • Ability to explain technical ideas clearly to clients with varying levels of software expertise.
  • Experience training and supporting clients both in person and remotely.
  • Strong organization and time management skills to run several client engagements at once.
  • Patience and empathy when supporting clients, with a focus on their results.
Responsibilities
  • Hold regular client check-ins to review progress and roadblocks in Toolbox and INNERGY Engineering, and ask industry questions that help make libraries more accurate and easier to use.
  • Help clients create and validate product data, machining rules, and design standards; work directly in client libraries when appropriate to ensure they are accurate, complete, and production-ready.
  • Provide one-on-one guidance on using Toolbox and Engineering libraries, and work with the Content Creation team to determine needed training materials and documentation.
  • Adapt support for clients at different technical skill levels and provide additional help to support adoption of Toolbox and Engineering workflows.
  • Maintain clear communication with clients through onboarding and validation, and document progress, issues, and fixes for the wider support team.
  • Identify and fix issues with library setup, configuration, and use, and work with clients on practical solutions to improve engineering workflow accuracy and efficiency.
  • Share client feedback and recurring issues with the development and content teams to improve library management and the client experience.
Desired Qualifications
  • Experience with Microvellum Toolbox, INNERGY Engineering, or another AutoCAD-based design-to-manufacturing tool is a plus.
  • Experience in a similar role in CAD/CAM, engineering software, or architectural millwork is ideally sought.

About the company

INNERGY provides a cloud-based ERP for custom woodworking, cabinetry, and engineered-to-order projects, bringing together sales, estimating, project management, manufacturing, and installation in one SaaS platform. It includes a 3D CAD/CAM design module, CRM, blueprint-based takeoff, and manufacturing execution on the shop floor, with real-time tools like a Bottleneck Report to spot issues and support detailed job costing and cross‑department collaboration. The company differentiates itself through deep woodworking expertise, a strong education and training program, and a loyal, low-churn customer base, aided by growth investments and strategic acquisitions. Its goal is to replace scattered spreadsheets and separate systems with a single, accessible platform that helps woodworking businesses run more efficiently and profitably.

Company Size

51-200

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$44M

Headquarters

Austin, TX

Founded

2015

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Simplify's Take

What believers are saying

  • Mainsail's August 1, 2024 $44 million investment funds product and customer expansion.
  • INNERGY says thousands of customers use its platform, supporting cross-sell into engineering and drafting.
  • Archetype acquisition in June 2026 opens recurring services revenue and embeds INNERGY deeper in workflows.

What critics are saying

  • Microvellum and INNERGY still run separately, so integration failures can frustrate customers through 2027.
  • Archetype's 220-person drafting service creates labor dependence; capacity already trails demand.
  • Autodesk, Cabinet Vision, and other incumbents can squeeze INNERGY's niche before cloud migration finishes.

What makes INNERGY unique

  • Marc Sanderson built INNERGY from a 1997 woodworking firm, not generic SaaS.
  • INNERGY pairs ERP with Microvellum, unifying design and operations under one vendor.
  • August 19, 2026 INNERGY Engineering killed file-based CAD/CAM bottlenecks with cloud-native collaboration.

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Benefits

  • Flexible Work Hours
  • Remote Work Options

Growth & Insights and Company News

6 month growth

1%

1 year growth

7%

2 year growth

0%
Innergy
Aug 19th, 2026
Announcing the launch of INNERGY Engineering: cloud-native CAD/CAM built to make millwork engineering faster.

Announcing the launch of INNERGY Engineering: cloud-native CAD/CAM built to make millwork engineering faster. Engineering has quietly become the millwork industry's bottleneck. Launching August 19 and making its in-person debut at IWF Atlanta 2026, INNERGY Engineering is built to do one thing above all: get engineering done faster, because faster engineering is more throughput, and throughput is margin. DOVER, Del., - August 19, 2026 - INNERGY, a cloud ERP and CAD/CAM platform built for the woodworking industry, today launched INNERGY Engineering, a cloud-native, AI-enabled CAD/CAM system built to solve the problem that quietly costs woodworking shops the most: engineering takes too long. By replacing file-based desktop tools with a single, always-live environment, INNERGY Engineering compresses the time it takes to move a project from design to the floor. The product will make its in-person debut the following week at IWF Atlanta 2026 (August 25-28, Georgia World Congress Center), where INNERGY will run live demonstrations for woodworking professionals. For decades, millwork engineering has run on file-based desktop tools, where a drawing lives on one machine, in one version, available to one person at a time. The cost of that model is time: every handoff waits for someone to close a file, every crash erases a morning's work, and every revision crawls through the shop one person at a time. And the pressure is only mounting, as refurbishment-driven demand raises design complexity and skilled engineer shortages shrink design windows. The result is a slow, serial process sitting in the exact place where speed decides profitability. How fast a shop can turn engineering around has quietly become the industry's competitive differentiator. INNERGY Engineering is the culmination of a multi-year journey, built and refined alongside Early Adopter shops, with each release hardened by real-world feedback. Rather than bolting cloud features onto a desktop foundation, INNERGY built it cloud-native and AI-enabled from the ground up. "In this business, profitability is made prior to the sawdust, in estimating, engineering, and the flow of information long before a single part is cut," said Marc Sanderson, CEO of INNERGY. "For years, engineering has been the bottleneck that quietly decides throughput, and shops have been stuck defending it with file-based tools built for a different era. INNERGY Engineering changes the economics. When your whole team works in one connected environment, engineering stops being the thing that holds a job back and becomes the thing that pulls you forward." Speed comes from removing the waits. With INNERGY Engineering, multiple people can design and engineer in the same project at the same time, with no file locking and no waiting for a colleague to close a file. Work saves continuously, so no more lost mornings to a file crash. The product runs on the hardware a shop already owns, without specialized workstations or heavy IT setup, and updates arrive automatically instead of as manual installs. Because it is part of the INNERGY platform, engineering output flows through to production and purchasing, connecting drawings, bills of materials, and CNC output to the rest of the operation. "We didn't set out to build a prettier drafting tool. We set out to kill the file," said Jonah Coleman, Chief Product Officer at INNERGY. "No more emailing the latest version, no more waiting for one person to close a drawing, no more losing work to a crash. INNERGY Engineering is cloud-native from the ground up: several people design and engineer in the same project at once, it runs on the hardware you already own, and the work flows straight through to production. Everything we shipped was pressure-tested in real shops long before it reached the show floor." INNERGY Engineering is generally available now for commercial cabinetry and millwork workflows, with a migration path for teams moving off legacy CAD/CAM tools. As with every INNERGY product, the launch is backed by more, fully included, millwork-specific education than anyone else in the industry, so teams can get to faster engineering with confidence rather than being left to figure it out alone. INNERGY Engineering will be demonstrated live at IWF Atlanta 2026, August 25-28 at the Georgia World Congress Center. Woodworking professionals attending the show can see the product in action and speak with the team about joining the program. ABOUT INNERGY INNERGY is the cloud ERP and CAD/CAM platform purpose-built for the woodworking industry. From estimating and engineering through project management, purchasing, manufacturing, installation, and finance, INNERGY connects the entire operation into one source of truth, so the right person gets the right information at the right time, and margin decisions happen before profit is lost. Built by industry insiders and backed by the most extensive free, millwork-specific education in the industry, INNERGY serves thousands of customers across the globe. INNERGY is headquartered in Dover, Delaware. MEDIA CONTACT [email protected] innergy.com

PR Newswire
May 27th, 2026
INNERGY acquires Archetype to launch shop drawings service for millwork industry

INNERGY, a business management platform for custom millwork manufacturers, has acquired Archetype, a CAD drafting service provider, and launched "Shop Drawings as a Service" integrated directly into its platform. The acquisition aims to address drafting capacity bottlenecks that 78% of INNERGY customers report as a chronic business issue. Founded by Darren Toy, Archetype employs 220 skilled drafting specialists in the Philippines who produce production-ready 2D and 3D shop drawings for cabinet shops and millwork manufacturers globally. The integration provides INNERGY customers with real-time visibility into drawing production status within their existing ERP system. The companies will continue operating under their existing brands. INNERGY plans to detail the service rollout in coming months, with early-adopter customers already receiving shop drawings since 2025.

PR Newswire
Mar 7th, 2025
INNERGY Acquires Microvellum for Millwork Tech

INNERGY, a leading ERP software provider for custom millwork and cabinetry manufacturers, has acquired Microvellum, a key player in woodworking design software. This acquisition aims to address industry challenges by integrating INNERGY's ERP capabilities with Microvellum's design tools, enhancing efficiency and collaboration. Both companies will continue to operate separately while developing new features, with existing leadership teams remaining in place.

PR Newswire
Aug 1st, 2024
INNERGY Secures $44M from Mainsail Partners

INNERGY has received a $44 million growth investment from Mainsail Partners. The investment aims to support INNERGY's efforts in offering innovative products and educational resources for millwork shops. Marc Sanderson, CEO of INNERGY, highlighted the benefits of integrating essential workflow processes into one intuitive platform. As part of the investment, Ed Roshitsh will join the INNERGY Board of Directors, alongside Jason Frankel and Jackie Friedman from Mainsail Partners.