DLC Management

Manages, develops, and leases retail properties

Manager of IT - Automation and Enterprise Solutions

IT OperationsUpdated on Nov 10

Full-timeElmsford, NY, USA$125k - $150k

About the Job

Requirements

At least 5 years of experience in IT management, including implementing AI or automation initiatives in a business environment.
Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365, Azure, and business systems such as CRM and ERP.
Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions.
Expertise managing Azure Active Directory, policies, and server environments.
Proficiency with network technologies such as firewalls, VPNs, and switches.
Advanced understanding of cybersecurity best practices and tools.
Familiarity with ITIL processes and service management frameworks.
Experience with project management tools and methodologies.
CompTIA Network+ or Security+ certification.
Proven ability to manage budgets, contracts, and vendor negotiations.
Ability to work effectively across all levels of the organization, adapt to changing business needs, manage multiple projects, prioritize effectively, and handle sensitive and confidential information with discretion.

Responsibilities

Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals.
Partner with leadership to translate business needs into scalable technology solutions.
Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI.
Own the lifecycle of core business systems, including selection, implementation, integration, and optimization.
Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance.
Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish an adoption roadmap.
Ensure systems and architecture enable scalable, effective use of automation and AI.
Oversee all IT operations, ensuring system performance, reliability, and scalability.
Lead and manage the Systems Administrator, providing direction, prioritization, and oversight.
Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments.
Maintain disaster recovery and business continuity capabilities and solutions.
Develop and maintain the company’s cybersecurity program and risk management approach.
Ensure compliance with SOC 1 Type II controls and conduct regular audits and assessments.
Manage all IT vendor relationships, including managed service providers; set expectations, manage performance, negotiate contracts, and ensure vendors align with business priorities and deliver value.
Manage the IT budget with disciplined, return-on-investment-focused decision-making.
Establish IT standards, documentation, and governance.
Track and communicate key initiatives, risks, and performance.

Why DLC?
DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success.

What We Offer:

Compensation and Benefits:
- Competitive pay
- 401K company match
- Medical, Dental, and Vision Insurance
Work-Life Balance:
- Hybrid work model
- 20+ paid days off annually
- 13+ paid holidays in addition to PTO
- Paid parental leave
Career Development:
- Industry-leading training and development
- Open door policy
- Industry trade shows and event access
- Mentorship program

Overview
The Manager of Enterprise Systems is responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization.

Responsibilities

IT Strategy & Business Alignment

Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals
Partner with leadership to translate business needs into scalable technology solutions
Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI

Systems, Automation & Innovation

Own the lifecycle of core business systems, including selection, implementation, integration, and optimization
Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance
Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap
Ensure systems and architecture enable scalable, effective use of automation and AI

IT Operations & Infrastructure

Oversee all IT operations, ensuring system performance, reliability, and scalability
Lead and manage the Systems Administrator, providing direction, prioritization, and oversight
Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments
Maintain disaster recovery and business continuity capabilities and solutions

Cybersecurity & Risk

Develop and maintain the company’s cybersecurity program and risk management approach
Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments

Vendor Management

Manage all IT vendor relationships, including MSPs
Set expectations, manage performance, and negotiate contracts
Ensure vendors are aligned with business priorities and delivering value

Governance & Budgeting

Manage IT budget with disciplined, ROI-focused decision-making
Establish IT standards, documentation, and governance
Track and communicate key initiatives, risks, and performance

Soft Skills

Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization
Strategic thinker with a proactive, solutions-oriented approach to problem-solving
Ability to adapt quickly, shift priorities, and respond effectively to changing business needs
Strong organizational skills and the ability to manage multiple projects simultaneously
Commitment to fostering a collaborative and innovative team environment
Structured, organized, and able to prioritize effectively
Ability to handle sensitive and confidential information with discretion

Technical Experience

5+ years of experience in IT management, with experience implementing AI or automation initiatives in a business environment
Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP)
Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions
Expertise in managing Azure Active Directory, policies, and server environments
Proficiency with network technologies such as firewalls, VPNs, and switches
Advanced understanding of cybersecurity best practices and tools
Familiarity with ITIL processes and service management frameworks
Experience with project management tools and methodologies
CompTIA Network+ or Security+
Proven ability to manage budgets, contracts, and vendor negotiations

The expected salary range for this position is between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.

About the Company

DLC Management

Manages, develops, and leases retail properties

DLC Management is a real estate services firm that improves retail places through a team-based, full-service approach. It covers acquisitions, new developments, redevelopments, leasing, third‑party services, and property management, operating as one coordinated team across regions in New York, Georgia, Illinois, Texas, and Washington DC. Their product is a suite of retail real estate capabilities that work together to plan, execute, lease, manage, and optimize shopping center and retail properties for stakeholders. What sets DLC apart is its integrated, “SUCCESS” mindset—collaborative, cross-disciplinary execution across the full lifecycle of a project—and its regional footprint, which allows closer oversight and local market knowledge. The company’s goal is to make retail places better by delivering value, efficiency, and effective property outcomes for investors, tenants, and communities.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Town of Greenburgh, New York
Founded: 1991

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