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Brodie

Runs premium adult basketball league platform

League Manager

Business & StrategyUpdated on Nov 8
Full-time

About the Job

Requirements

  • At least 3 years of experience leading people, including hiring, scheduling, correcting, and developing a team of 3 or more in restaurants, hospitality, retail, fitness, events, or sports operations.
  • Proven ownership of a recurring weekly shift, location, program, or season that operated through systems, including taking responsibility for problems and changing processes to prevent recurrence.
  • Experience reviewing and impacting a Profit and Loss statement.
  • Warmth and presence to make athletes feel welcomed and remembered.
  • A genuine relationship with basketball and the local community, demonstrated through playing, coaching, refereeing, organizing, or captaining.
  • Availability for a full-time role as the candidate's only job, including every game night at the location (roughly 6 p.m. to midnight, including weekends), and roughly 9 a.m. to 5 p.m. on non-game weekdays.
  • Local to or near the market, able to work on site at assigned venue(s) every game night, with reliable transportation to move brand fixtures and equipment, and able to attend HQ training and check-ins as required.
  • Comfort with outreach and follow-up, ability to convert verbal interest into paid registrations, and willingness to log activity as part of the job.
  • Ability to adopt PlayerOne, Rippling, and Slack quickly.

Responsibilities

  • Schedule, hire, brief, and develop the Game Day Lead and all Game Day Operators, referees, Athlete Highlight Specialists, and media staff on game nights, typically 5–20 people depending on the venue.
  • Set crew standards, coach the Game Day Lead, and make performance and discipline decisions, involving the Game Day Lead in each decision as a development opportunity.
  • Run the pre-game Launch Meeting, make forfeit decisions when teams do not show, resolve disputes escalated by the Game Day Lead, and submit reporting within four hours of the final game.
  • Ensure game nights meet the Brodie Standard while the Game Day Lead sets up the gym, keeps every court streaming, and runs the floor.
  • Greet captains, engage with spectators and drop-in players about joining teams, share check-in with the Game Day Lead, and personally check in and introduce every drop-in player.
  • Own drop-ins, open runs, and events at the location, including the players, experience, and conversion into teams.
  • Respond to every player and captain message within 24 hours and follow up on every complaint within 48 hours.
  • Meet retention and growth targets through re-signing returning teams, converting drop-in players and spectators, driving referrals and ambassador teams, and managing ambassadors.
  • In new or smaller markets, partner with the City Launcher to recruit new teams and support their return; personally contact captains, lapsed teams, and the manager's network, and record each contact in the CRM.
  • Schedule the regular season, playoffs, and all-star events in PlayerOne; place and balance divisions; onboard captains; roster free agents; and manage jerseys, equipment, and court bookings.
  • Review and approve staff timesheets and payroll in Rippling accurately and on time, maintain correct stats and standings, and ensure overdue balances are settled before athletes play.
  • Work independently on non-game days and keep work visible to the District Manager through the CRM, Season Success Checklist, and weekly check-ins; raise registration or game-night issues early with a plan.
  • Partner with the District Manager to hire, train, and develop the crew and Game Day Lead; build checklists and handoffs so the Game Day Lead can run nights to standard; develop the Game Day Lead toward becoming a League Manager; and advocate for more capacity when the location sells out.

Desired Qualifications

  • Experience developing a supervisor or shift lead into a leader.
  • Experience playing in a Brodie league or strong familiarity with it as an athlete.
  • A network in the local basketball or recreational sports community.
  • Experience with a CRM, payroll, timesheets, or scheduling tools.

About the Company

Brodie

Runs premium adult basketball league platform

Brodie League runs a large adult recreational basketball league across more than 20 cities in Canada and the U.S. It offers a premium three-month season, four times a year, serving over 35,000 players and generating revenue from registration fees. The league includes custom jerseys, professional-style media coverage, real-time player stats via a proprietary app, and community events to create a pro-level experience for everyday athletes. The Brodie ecosystem includes PlayerOne, league automation software that handles operations and powers the player-facing app with profiles, stats, badges, and a social feed, and Triples, an apparel line with jerseys and merchandise. Revenue comes mainly from player registrations, and the company aims for about $10 million in annual revenue in 2025.

Company size
51-200
Company stage
Seed
Total funding
$3.6M
Headquarters
Toronto, Canada
Founded
2019

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