Client Success Lead
Fooda
Client Success Lead
Fooda
Office catering marketplace connecting local restaurants
Fooda · Seattle, United States (Hybrid) · Full-time · Posted 2026-11-04
Salary: USD 80,000–90,000
Workplace: hybrid
Department: 290: Client Success
Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 120 million meals served and continue to grow rapidly. Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
As a Client Success Lead you will play a key role in managing the growth and success of the Seattle market.
You will work closely with the Sr. Manager of Client Success and serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new sites. Your “North Star” is delivering a consistently exceptional lunch experience for our clients and their employees.
This role requires 30% local travel within the Greater Seattle Area, along with weekly office attendance in downtown Seattle.
What You’ll Be Doing:
Who You Are:
· You have 4-8+ years of experience in client success, account management, hospitality, and/or food service.
· You’re a strong communicator and relationship builder, comfortable working with diverse stakeholders, setting expectations, while both providing and taking clear direction.
· You are savvy with technology and comfortable in a fast-paced environment
· Experience managing part-time or full-time staff preferred
· You love process, work fast, and care about the details
· You are optimistic in the face of problems and know that you’re capable of finding solutions
· You can lift and carry up to 40 lbs. and stand for up to two hours
· You have strong communication skills and are comfortable giving direction
What We’ll Hook You Up With:
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
The salary range for this role is between $80,000- $90,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
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Fooda partners with local restaurants to provide office catering for businesses, offering a wide variety of cuisines and reliable on-time delivery. It manages every step of the catering process—from placing orders to coordinating delivery—so clients don’t have to handle multiple restaurant relationships. Revenue comes from a commission on each order placed through the platform. A key feature is package pricing that matches the exact number of attendees, reducing waste and helping control costs. The platform differentiates itself by handling logistics across many restaurants in one place, ensuring consistent service and simplified billing for corporate clients. The goal is to make office catering convenient, predictable, and scalable for organizations of all sizes.
Explore more opportunities at Fooda