Commercial Lines Business Development Manager

Description

About the role
We’re looking for a driven, hands-on leader to manage our commercial inside sales business development team. Our business development representatives (BDR’s)  own the full sales cycle. They prospect business owners, find coverage needs, quote, and write new commercial accounts. Your job is to build a high-activity, highly knowledgeable team that grows commission revenue by bringing the right insurance solutions to each client.

What you’ll do

• Lead, coach, and motivate a team of inside BDRs through daily huddles, 1:1 meetings, call reviews, and live call coaching
• Drive team performance against the primary goal of commission dollars written, and track individual and team results against monthly and annual targets
• Enforce activity standards of 50+ outbound calls per rep per day, and make sure those calls turn into quality conversations, quotes, and sold policies
• Own product education:  train BDR’s on commercial coverages (BOP, GL, property, commercial auto, workers’ comp, umbrella, cyber, professional liability, and more), carrier appetites, and underwriting basics
• Teach reps to ask the right questions, identify exposures, and explain solutions clearly and confidently to business owners
• Build and refine call scripts, talk tracks, objection handling, and follow-up cadences
• Monitor the pipeline from first call to bound policy, and step in to help reps move deals forward or package difficult accounts for market
• Keep the customer relationship management (CRM) and agency management system accurate and current
• Report on Key Production Indicators (KPI’s) to leadership, including calls, conversations, quotes issued, close ratio, policies written, and commission dollars
• Recruit, hire, onboard,  and develop BDRs, and run ongoing training so every rep keeps building product knowledge

What you bring

• Active Property & Casualty license (or able to obtain one within 30 days)
• 3+ years in commercial lines insurance sales, with 1–2+ years leading or coaching a sales team
• Strong working knowledge of commercial coverages and the quoting and binding process, and the ability to teach it
• Proven record of hitting revenue goals in a high-volume, phone-based sales environment
• A coaching mindset, with the ability to diagnose a call and give clear, actionable feedback
• Comfort with a CRM, dialer, comparative raters, carrier portals, and an agency management system (Applied Epic, AMS360, etc.)
• Organized, data-driven, and motivated by a fast-paced, metrics-focused culture
• Designations such as CIC or CPCU are a plus

  What we offer

• Competitive base salary range of $80k to $100k
• Bonus tied to team commission dollars written
• Competitive benefit package including health and dental insurance, paid time off and 401(k) with match 
• Growth path into agency sales leadership

Requirements

• Active Property & Casualty license (or able to obtain one within 30 days)
• 3+ years in commercial lines insurance sales, with 1–2+ years leading or coaching a sales team
• Strong working knowledge of commercial coverages and the quoting and binding process, and the ability to teach it
• Proven record of hitting revenue goals in a high-volume, phone-based sales environment
• A coaching mindset, with the ability to diagnose a call and give clear, actionable feedback
• Comfort with a CRM, dialer, comparative raters, carrier portals, and an agency management system (Applied Epic, AMS360, etc.)
• Organized, data-driven, and motivated by a fast-paced, metrics-focused culture
• Designations such as CIC or CPCU are a plus