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Gopuff

Direct-to-consumer delivery of convenience items

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLexington, KY, USANo salary listedIn-person

About the Job

Requirements

  • Applicants must be at least 21 years old.
  • Applicants must have 3 years of retail management experience.
  • Applicants must be able to work full-time as business requires, including nights, weekends, and holidays.
  • Applicants must have strong comprehension, written, and oral communication skills.
  • Applicants must have interpersonal skills to communicate confidently with customers and the team.
  • Applicants must have strong organizational and time-management skills.
  • Applicants must be able to multitask.
  • Applicants must be able to count cash and make change accurately.
  • Applicants must have a desire to continually develop retail sales skills and knowledge of products and services.
  • Applicants must have prior experience in a team environment requiring professional and practical communication skills.
  • Applicants must be able to demonstrate a positive and engaging attitude and demeanor.
  • Applicants must have a high school diploma or equivalent.
  • Applicants must be able to stand and move frequently, carry or lift items weighing up to 50 pounds, handle objects, products, and equipment safely, and bend and kneel.

Responsibilities

  • Provide high levels of customer service, drive sales, handle difficult situations, demonstrate organizational skills, and multitask.
  • Control inventory.
  • Assist in reviewing orders.
  • Collaborate with corporate, vendors, and the buyer team.
  • Interview and hire employees, conduct orientations, and provide training and development.
  • Coach and guide store employees to improve the customer experience.
  • Maintain expert knowledge of BRS products to provide recommendations to customers.
  • Communicate with the General Manager about business and store-team needs.
  • Provide support and feedback on overall store and employee performance.
  • Assist with hiring, conduct screening interviews, and recruit candidates.
  • Ensure that all company standards are followed.
  • Assist the General Manager in planning, prioritizing, and adjusting schedules to drive sales while meeting payroll expectations.
  • Execute marketing, promotions, and events promptly.
  • Ensure pricing, signage, and display information is correct.
  • Perform cashier functions and adhere to the minor policy while completing customer transactions.
  • Maintain store safety standards.
  • Maintain cleanliness and standards on the sales floor, in the stock room, lockers, and bathroom.
  • Maintain safety standards for deliveries.
  • Participate in product education classes and training.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

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