Consumer Direct Care Network

Provides self-directed in-home personal care

Human Resources Manager

Compensation & Benefits +1Confirmed live in the last 24 hours

Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

A bachelor's degree in business, human resources, or a related field is required.
Seven to ten years of experience in a similar human resources role is required.
Five years of experience leading a team of HR Generalists or similar HR staff is required.
An HR certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent is required.
Expert knowledge of employment law in multi-state environments is required.
Familiarity with unionized employee populations is required.
Strong project management skills are required.
Strong verbal and written communication skills are required.
High emotional intelligence and conflict resolution and problem-solving skills are required.
Ability to handle confidential and sensitive information with integrity is required.
Hands-on experience with business processes in Workday or a similar human resources information system is required.
Ability to work flexible and/or extended hours, if needed, to meet job requirements is required.
Ability to pass the required background screening is required.
Employees working in a remote or hybrid position must provide their own reliable internet.

Responsibilities

Lead and develop a team of HR Generalists and HR Coordinators responsible for employee onboarding, human resources information system tasks, and compliance activities.
Oversee and refine employee standards, procedures, and human resources processes; improve existing systems and recommend process changes.
Apply expert human resources generalist knowledge to support service delivery, customer service, continuous improvement, and operational efficiency.
Conduct regular internal audits of staff responsibilities, including I-9s, EEO-1 reporting, new-hire reporting, position classifications, compensation analysis, process efficiency, and standardization.
Conduct job compensation analysis, review compensation changes, maintain employee compensation reports, and monitor compensation equity and compression.
Provide consultation regarding compensation changes to align with the company’s compensation strategy.
Develop and monitor team key performance indicators for productivity and response timeliness through a regular reporting cadence.
Plan and execute development and training opportunities for team members.
Ensure human resources practices reflect current trends, best practices, regulatory changes, and emerging technologies to support legal compliance and department effectiveness.
Collaborate with other human resources leaders to maintain cross-functional relationships across all human resources functions.
Build and maintain relationships with leaders and employees across the network.
Perform other projects or duties as assigned.

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Human Resources Manager oversees and optimizes human resources processes, compensation practices, and compliance activities. The position supports consistent, efficient, and legally compliant HR service delivery across the organization.

JOB DUTIES

Leads and develops a team of HR Generalists and HR Coordinators responsible for employee onboarding, HRIS tasks, and compliance activities
Oversees and refines employee standards, procedures, and HR processes; improves existing systems and recommends process changes
Applies expert HR generalist knowledge to support service delivery, customer service, continuous improvement, and operational efficiency
Conducts regular internal audits of staff responsibilities, including I-9s, EEO-1 reporting, new hire reporting, position classifications, compensation analysis, process efficiency, and standardization
Conducts job compensation analysis, reviews compensation changes, maintains employee compensation reports, and monitors compensation equity and compression
Provides consultation regarding compensation changes to align with the company’s compensation strategy
Develops and monitors team key performance indicators for productivity and response timeliness through a regular reporting cadence
Plans and executes development and training opportunities for team members
Ensures HR practices reflect current trends, best practices, regulatory changes, and emerging technologies to support legal compliance and department effectiveness
Collaborates closely with other HR leaders to maintain cross-functional relationships across all HR functions
Builds and maintains relationships with leaders and employees across the network
Other projects or duties as assigned

QUALIFICATIONS

Bachelor’s degree in business, human resources, or a related field
7–10 years of experience in a similar human resources role
5 years of experience leading a team of HR Generalists or similar HR staff
HR certification, such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent
Expert knowledge of employment law in multi-state environments
Familiarity with unionized employee populations
Strong project management skills
Strong verbal and written communication skills
High emotional intelligence and strong conflict resolution and problem-solving skills
Ability to handle confidential and sensitive information with integrity
Hands-on experience with business processes in Workday or a similar HRIS
Ability to work flexible and/or extended hours, if needed, to meet job requirements
Ability to pass required background screening
Employees must provide their own reliable internet if working a remote/hybrid position

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Company

Consumer Direct Care Network

Provides self-directed in-home personal care

CDCN coordinates and pays for self-directed in-home personal care through Medicaid programs, helping people manage their own services to gain more choice and control. Clients choose how their home care is organized and CDCN provides access to caregivers, along with scheduling, oversight, and Medicaid-based payments. It differentiates itself through nationwide scale and a strong focus on self-directed care, managing payments for over 138,000 caregivers serving more than 104,000 recipients, guided by its mission and values. Its goal is to help people live the life they want by receiving safe, healthy, and personalized care at home and in the community.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Missoula, MT
Founded: 1990

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