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The Trade Desk

Builds software for buying digital advertising

Director Client Service

Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 8 years of relevant professional experience, including at least 4 years of programmatic experience in trading or a hands-on-keyboard function.
  • Experience developing, nurturing, and managing client relationships.
  • A proven track record of driving revenue growth with large customer accounts.
  • At least 4 years of management and leadership experience using a collaborative team approach.
  • Ability to build strong relationships with internal and external stakeholders, executive teams, and industry groups.
  • Ability to execute and coach others to execute in a fast-paced environment through effective time management and prioritization.
  • Ambition to develop personally and nurture the development of others.
  • Influencing and negotiation skills.
  • Organization and attention to detail.

Responsibilities

  • Provide oversight to a portfolio of accounts and participate in key client meetings while navigating relationships with senior agency leaders and decision-makers.
  • Lead the development of portfolio-specific goals based on the company's vision and values, and track progress regularly.
  • Motivate and empower a team to drive consistent year-over-year account growth.
  • Manage team bandwidth, deliver high-level account support, and report progress against goals to management.
  • Identify future business leaders and develop team members' strengths for the next level of their careers.
  • Use knowledge of company capabilities and differentiators to help the team identify opportunities to drive revenue growth and solve business needs.
  • Advocate internally with senior cross-functional stakeholders for clients' product needs.
  • Develop trusting and productive relationships with key internal and external stakeholders.
  • Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to drive effective performance across teams.
  • Communicate with other functional leaders to solve business challenges, identify growth opportunities, and collaborate to improve efficiency and effectiveness across the organization.

Desired Qualifications

  • Enterprise or B2B experience.

About the Company

The Trade Desk

Builds software for buying digital advertising

The Trade Desk builds advertising software that agencies and brands use to buy digital ad space across streaming television, websites, mobile apps, and audio. Its Kokai platform combines campaign planning, audience selection, buying, and measurement in one workspace. Buyers bring their own customer data, choose audiences and budgets, and use automated bidding to purchase impressions from publishers and advertising exchanges. The company earns platform fees generally based on a share of client spending, plus fees for data and other services, while reporting revenue net of most supplier costs. The Trade Desk was founded in 2009 and is headquartered in Ventura, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Ventura, CA
Founded
2009

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