G

Gopuff

Direct-to-consumer delivery of convenience items

Employee Relations Specialist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeChicago, IL, USA

About the Job

Requirements

  • Have 3–5 years of human resources experience, including at least 1 year in employee relations, investigations, and support for field or frontline operations.
  • Demonstrate expertise in end-to-end investigation methodologies, including interviewing, evidence gathering, and summary writing.
  • Have a strong foundation in United States employment laws, including the Family and Medical Leave Act, Americans with Disabilities Act, Equal Employment Opportunity requirements, and Title VII.
  • Effectively coach employees and management through complex issues and recommend appropriate resolutions.
  • Work cross-functionally with various departments.
  • Multitask, prioritize, and manage time efficiently.
  • Build trust, demonstrate high emotional intelligence, and handle sensitive and confidential information.
  • Apply analytical and conflict-resolution skills and make sound, unbiased decisions under pressure.
  • Be proficient in computer usage, email, and Google Suite.
  • Be willing to travel up to 50–75% of the time to visit regional sites.

Responsibilities

  • Conduct investigations into complaints and concerns, including policy violations, working conditions, disciplinary actions, employee grievances, harassment, discrimination, and retaliation.
  • Recommend appropriate courses of action on employee relations issues in partnership with key stakeholders.
  • Document findings and write investigation summaries for maintenance in ThinkLP.
  • Coach and advise all levels of management on employee relations matters, including performance management, corrective action processes, policy interpretation, conflict resolution, and terminations.
  • Monitor compliance with federal, state, and local employment laws; identify emerging employee-relations and compliance risks; and coordinate timely mitigation with appropriate stakeholders.
  • Lead and participate in regional community outreach, hiring, and onboarding initiatives.
  • Perform other related duties as required.
  • Travel to sites in the region up to 50–75% of the time.

Desired Qualifications

  • A bachelor's degree.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

Recently Posted Jobs

Explore more opportunities at Gopuff

See more jobs