Hospice Care Liaison

Position Summary:
The Hospice Liaison is responsible to facilitate the patient discharge from the facility setting to certified hospice agency. The Hospice Liaison will provide superior customer service by modeling the Brand Promise and Core Values.
 

Job Title: Hospice Liaison
Department: Community Health
Location: Rochester Regional,2652 Ridgeway Ave, Rochester, NY 14626
Hours Per Week:  40 hours
Schedule:  Monday - Friday 8am- 5:30p,

• Make a meaningful community impact while working in a collaborative and flexible environment
• Flexible scheduling and autonomy designed to support your work-life balance
• Mileage reimbursement + paid drive time between patient visits
• Overtime opportunities for additional earning potential
• Up to $10,000 in tuition assistance for BSN to MSN advancement
• Tuition and student loan assistance programs to support your financial goals
• Comprehensive full benefits package

KEY RESPONSIBILITIES:

Evaluates eligibility, needs and care resources for each patient referred to RRH Hospice Agency. Obtains insurance information and authorizations for appropriate reimbursement.
•    Completes a comprehensive clinical assessment for hospice services and develops a hospice care plan with the patient/caregivers to ensure a safe care plan.
•    Obtains MD order to support hospice care plan.
•    Coordinates all services including but not limited to professional, paraprofessional services, durable medical supplies, equipment, etc, as the care plan dictates.
•    Completes all required documentation in patient’s facility record and RRH Hospice Agency required documentation per requirements.
•    Gathers data, analyzes data and completes all assigned reports.
•    Collaborates with care coordinators, social workers, and physicians to find solutions for challenging patients requiring hospice care as a part of the facility discharge plan.
•    Participates in ongoing RRH Hospice Agency and Community Based Service, and/or RRH inpatient committees or groups.
•    Represents RRH Hospice Agency at appropriate Community Groups
•    Act as a resource and represent RRH Hospice Agency in the community in various health care settings (ie hospital, physician office, etc.).
•    Participates in marketing efforts as assigned. Assumes role community resource expert in providing education as assigned.

REQUIRED QUALIFICATIONS:

• Registered Nurse: Associate’s Degree in Nursing or
• Social Worker:  Bachelor's Degree in Social Work
• Registered Nurse license in New York State.
•  Current NYS License in Social Work

EDUCATION:

AS: Nursing (Required)

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - NYS Office of Professions

PHYSICAL REQUIREMENTS:

Drive - Clinical - Roles in this category require frequent driving combined with mobile clinical care across settings such as emergency response, mobile clinics, and home health environments. Staff must repeatedly enter and exit vehicles, occasionally lift and carry equipment weighing up to 100 lbs. or more, and perform care within patients’ homes or other confined, unpredictable, or uncontrolled environments. These positions demand strong fine and gross motor control, firm grasping, and heightened visual and auditory awareness to ensure safe and effective care delivery. Emotional and cognitive demands are substantial due to rapid decision‑making, direct exposure to critical or sensitive situations, and independently managing patient care in the field or home setting. Environmental exposures may include traffic hazards, infectious agents, extreme temperatures, variable home conditions, and hazardous materials. Valid licensure, physical readiness, and flexibility for extended or on‑call schedules are typically required.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$75,700.00 - $101,000.00Rochester14607

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.