Tesla

Makes electric cars, robotaxis and grid batteries

Sales Supervisor

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeToronto, ON, CanadaNo salary listedIn-person

About the Job

Requirements

An associate's degree or equivalent experience is required.
The candidate must demonstrate self-starting behavior, time-management skills, and problem-solving skills.
The candidate must have a dedicated and ethical approach to sales and sales operations.
The candidate must be able to develop collaborative relationships and act as a respected and trusted partner.
The candidate must be able to work evenings and weekends in a retail environment.
A valid driver's license is required.

Responsibilities

Lead and guide a sales team of Tesla Advisors by setting individual and team targets.
Train and develop team members on sales and delivery processes to enhance the customer experience.
Monitor daily deliveries, create reporting metrics, and review information with the Manager to meet and exceed key performance indicators.
Collaborate with other departments, particularly the Operations Manager and Service Department, to ensure seamless customer interactions.
Represent Tesla professionally in internal and external communications and resolve customer concerns promptly.
Recruit, train, and develop management teams and employees, and ensure adherence to Tesla policies and procedures.
Control store expenses, maintain showroom standards, and ensure facility maintenance aligns with brand guidelines.

Desired Qualifications

A notary license is preferred for roles in specified states; Tesla will assist with obtaining the license if required.

Category	Sales & Customer Support
Location	Toronto, Ontario
Requisition ID	283931
Type	Full-time

Job Description

As Sales Supervisors at Tesla, you lead our sales floor teams, ensuring an outstanding customer experience, fostering team development, and overseeing daily sales operations to drive success.

Job Responsibilities

Lead and guide a sales team of Tesla Advisors, setting individual and team targets
Train and develop team members on sales and delivery processes to enhance the overall customer experience
Monitor daily deliveries, create reporting metrics, and review information with the Manager to meet and exceed KPIs
Collaborate with other departments, particularly Operations Manager and Service Department, to ensure seamless customer interactions
Represent Tesla professionally when communicating internally and externally and resolve customer concerns promptly
Recruit, train, and develop management teams and employees, and ensure adherence to Tesla policies and procedures
Control store expenses, maintain showroom standards, and ensure facility maintenance is aligned with brand guidelines

Job Requirements

Associate's degree or equivalent experience
Self-starting entrepreneur with exceptional time-management and problem-solving skills
Dedicated and ethical approach to sales and sales operations
Ability to develop collaborative relationships and act as a well-respected, trusted partner
Ability to work evenings and weekends in a retail environment
Valid driver’s license required
For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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