Tesla

Makes electric cars, robotaxis and grid batteries

Field Supervisor - Charging Service

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeAmsterdam, NetherlandsNo salary listed

About the Job

Requirements

At least 5 years of experience in maintenance or operations and a valid driver’s license.
Fully skilled in servicing Tesla Energy products within the scope of supervision.
Ability and desire to lead and motivate a team.
Ability to understand and influence operational performance metrics.
Strong troubleshooting skills, including root cause analysis and corrective action reports.
Fluency in English, with strong written and verbal communication skills.
Ability to travel according to business needs.

Responsibilities

Lead Service Technicians and Electricians, supporting career and technical development through targeted training, performance acceleration mechanisms, and personalized growth plans.
Align individual career ambitions with business needs and provide resources and support to upskill teams as requirements evolve.
Maintain communication with field operations, asset management, product, project, and support engineering teams to drive innovation and operational excellence in efficiency, productivity, and quality.
Collaborate with external partners, contractors, distribution network operators, and local authorities to support project execution and regulatory compliance.
Perform people-manager administrative tasks, including timecards, vacations, expenses, schedules, and training; support technicians in following protocols and provide feedback on system efficiency or enhancements.
Set schedules and priorities for equipment service in the assigned region, optimizing parts, tools, personnel, and third-party coordination.
Ensure efficient, documented troubleshooting and maintain service quality standards.
Deliver weekly operational insights on performance trends, improvements, and process innovations to sustain efficiency and uptime.
Work toward service operational metric targets, regular goals, and objectives and key results.
Maintain adherence to processes, procedures, and systems usage, and demonstrate impact in improving procedures, processes, and innovations.
Promote environmental, health, and safety standards, continuous safety improvement, and a goal of zero safety incidents.
Own the fleet and ensure full vehicle compliance.

Desired Qualifications

Previous people-manager experience is preferred.
Familiarity with business intelligence tools for data visualization and Jira for project management is desirable.

Category	Energy - Solar & Storage
Location	Amsterdam, Noord-Holland
Requisition ID	283191
Type	Full-time

Job Description

<p>Tesla Energy is seeking an experienced and dynamic Field Supervisor to lead a team of Service <br>Technicians/Electricians for our Supercharging products, driving operational excellence and technical development. The ideal candidate will prioritize service execution, ensure efficient troubleshooting and manage schedules while aligning technician growth with business objectives. </p>

Job Responsibilities

People Management & Collaboration

Lead Service Technicians/Electricians, fostering their career and technical development through targeted training, performance acceleration mechanisms, and personalized growth plans
Align individual career ambitions with business needs, ensuring resources and support are provided to upskill teams according to evolving requirements
Maintain open communication with cross-functional teams (field operations, asset management, product/ project/ support engineering) to drive innovation and operational excellence (efficiency, productivity, quality)
Collaborate closely with external partners, contractors, DNO & local authorities to ensure seamless project execution and regulatory compliance
Perform people manager administrative tasks (timecards, vacations, expenses, schedules, training), supporting technicians in following protocols and providing feedback on system efficiency or enhancements

Operational excellence

Set schedules and priorities for equipment service within the assigned region, optimizing resource readiness (parts, tools, personnel, and third-party coordination)
Ensure efficient, documented troubleshooting and maintain high standards for service quality.
Deliver weekly operational insights on performance trends, improvements, and process innovations to sustain efficiency and uptime
Strive to achieve service operational metrics targets, regular goals and OKRs
High adherence to processes, procedures and systems usage, creating sustainable adherence to innovations. Demonstrated impact in enhancing procedures, processes and innovations
Promote a culture of excellence by championing EHS (Environmental, Health, and Safety) standards, driving continuous improvement in safety and striving for zero EHS incidents
Fleet ownership ensuring full vehicle compliance

Job Requirements

5+ years in maintenance/ operations with valid driver license
Fully skilled in servicing Tesla Energy products within scope of supervision
Ability and desire to lead and motivate a team - previous people manager experience preferred
Analytical ability to understand and impact operational performance metrics
Strong troubleshooting skills, including Root Cause Analysis and Corrective Action Reports
Excellent written and verbal communication skills. English fluency
Able to travel according to business needs
Familiarity with BI tools for data visualization and Jira for project management is desirable.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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