Principal Product Manager - Multiple Teams

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

The Team

Engineering - The Engineering team builds and maintains the core technologies that power our industry-leading cybersecurity products.

Job Summary

As a Principal Product Manager for the Gateway team, you will drive the strategy and development of our Portkey AI Gateway, delivering competitive capabilities that enable teams to securely route, log, and scale AI applications. You will act as a strategic advisor, partnering with cross-functional teams, AI developers, and customers to translate complex market needs into highly differentiated infrastructure products. Leveraging deep technical insights into LLM architectures and API orchestration, you will own the full product lifecycle from feature prioritization to market evangelism.

Key Responsibilities

• Take ownership of the AI gateway domain by rapidly mastering our product architecture and infrastructure layers.
• Act as a strategic advisor for cross-functional teams building and deploying scalable AI workloads.
• Correlate technical design patterns and deep customer insights to build highly differentiated engineering products.
• Utilize data analytics to monitor operational metrics like latency, token usage, and throughput for roadmaps.
• Manage day-to-day product feature sets, strategy, and prioritization for the Portkey AI Gateway.
• Drive feature prioritization and trade-off decision-making to achieve desired outcomes within stipulated timelines.
• Support New Product Introduction processes, Beta test programs, and ramp-up initiatives for new features.
• Conduct market and customer analysis to develop requirements, business cases, and product positioning.
• Maintain a strong customer focus through active engagement with customers and AI application developers.
• Collaborate with cross-functional departments to provide comprehensive support for owned feature sets.

Qualifications

Required Qualifications

• Minimum of 8 years of proven product management experience in AI/ML, cloud infrastructure, API management, or enterprise cybersecurity.
• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Hands-on experience with cloud platforms, APIs, LLM developer tools, and enterprise developer infrastructure.
• Strong analytical and problem-solving skills with a track record of using data to drive decisions.
• Proven ability to own the full product lifecycle and design innovative, customer-centric products.
• Experience working collaboratively in rapid-iteration agile environments with cross-functional, global teams.
• Excellent presentation, written, and verbal communication skills for multi-disciplinary collaboration.
  

Preferred Qualifications

• Advanced degree, such as an MBA or equivalent, is highly preferred.
• Demonstrated ability to learn complex technical domains quickly with minimal ramp-up time.
• Exceptional attention to detail and ability to comprehend complex product requirements.
• Strong people skills and team mentality with a demonstrable track record of success.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.