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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-timeBilbao, Biscay, SpainNo salary listedHybrid

About the Job

Requirements

  • Must be at least 18 years old.
  • Must have good knowledge of the automotive industry and luxury retail.
  • Must be passionate about automobiles, luxury retail, and improving customer service and sales environments.
  • Must enjoy interacting with people.
  • Must be able to observe and discreetly note various aspects of the shopping experience.
  • Must have a car and a valid driving license.
  • Must be able to provide impartial, honest feedback without personal bias and complete online surveys punctually.

Responsibilities

  • Select assignments aligned with personal interests and profile.
  • Visit premium dealerships and boutiques, interact with experts, explore each space, and evaluate the service.
  • Assess the atmosphere, service level, digital and in-person interactions, and subsequent follow-up.
  • Document observations through structured questionnaires on the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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