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Concentrix

Global BPO offering customer engagement services

Senior Consultant

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

  • Experience in consulting, business analysis, or transformation environments.
  • Exposure to structured problem-solving and solution delivery.
  • Strong analytical, problem-solving, and conceptual thinking capability.
  • Strong communication and stakeholder management skills.
  • Ability to structure problems and develop actionable solutions.
  • Strong facilitation and collaboration capability.
  • Experience using consulting methodologies and frameworks.
  • Proficiency in Microsoft Office, including Excel, PowerPoint, Word, Project, and Visio.
  • Ability to develop structured documentation and reports.
  • Awareness of sector challenges and opportunities.
  • Ability to articulate consulting offerings and value propositions.
  • Strong organization and time management skills.
  • A structured working approach and attention to detail.
  • Willingness to travel.

Responsibilities

  • Analyze business problems and structure solutions using established methodologies.
  • Collaborate with specialists to support strategy development and execution.
  • Optimize client processes and support change and transformation initiatives.
  • Deliver high-quality work products and contribute to client satisfaction.
  • Maintain strong attention to detail while understanding the broader business context.
  • Lead small teams and collaborate effectively with stakeholders.
  • Facilitate discussions and support decision-making in client engagements.
  • Communicate insights clearly through written and verbal deliverables.
  • Manage work effectively and contribute to successful project outcomes.
  • Build strong client relationships and stakeholder confidence.
  • Contribute to continuous improvement and knowledge sharing.
  • Maintain professionalism, accountability, and delivery quality.

Desired Qualifications

  • A Master of Business Administration (MBA) is preferred.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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